Executive Personal Assistant C

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:

- The Executive Personal Assistant is responsible for providing comprehensive professional secretarial and administrative support to the Senior Executive, and maintaining oversight of the running and operational function of the Executive desk. The EPA also has a wide range of managerial responsibilities, geared at ensuring excellent customer service and efficient operation of the Executive office**experience and qualifications**:

- Graduate qualification or similar. Preference will be given to background in Banking/Finance/Business
- 2-3 Years experience in the financial services industry and a general understanding Banking
- Minimum 5 years providing comprehensive administrative and personal assistant services to Senior Executive at Blue-Chip company**additional requirements**:
**responsibilities**:

- Responsible for administering executive accounts and budgets
- Manage invoices, expenses and payments
- Manage operational guest relations by liaising and negotiating with senior stakeholders internally and externally, receive and manage VIP guests and providing effective day-to-day operational delivery of services to ensure compliance with corporate policies, procedures and operating standards
- Prioritise and draft correspondence and documentation including minutes, agendas, meeting actions, project notes, PowerPoint presentations and other administration procedures for meetings and other gatherings that involve the Executive.
- Keep the Executive informed of various activities within and outside the Group through effective networking and building business relations
- Resolve all customer queries efficiently, and within agreed timelines.
- Provide effective communications and relationships with internal and external contacts, ensuring that messages and relations contribute positively to the Company’s reputation and credibility and are coherent and consistent, in line with the Company’s strategies, policy objectives and legal obligations.
- Provide executive support to the Executive in ensuring compliance with the Company’s values and preferred behaviours, its corporate standards and policies and its legal obligations. Provide a full range of personal administration support to Executive, filtering, prioritising, re-routing, drafting and responding to correspondence verbally or in writing on behalf of the Executive using clear judgement and political sensitivity.
- Undertake projects, research, assignments, budget management, administration procedures, processes and activities, including production of documents, reports and financial information for the Executive as allocated.
- Attending Exco, Stratco and other meetings and preparing strategy documents, presentation material and briefing documents, minutes and agenda as required
- Manage the provision and dissemination of confidential and sensitive information to and from the Executive’s office, including drafting, analysing and distributing sensitive high level information at senior levels for action and decision making.
- Manage own development to increase own competencies
- Manage complex diary appointments and assist with allocating the Executive’s time appropriately, and screen all telephone calls, enquiries and requests, and responding to them appropriately
- Co-ordinate events and business continuity, ensuring that allocated programmes of work and responsibilities are delivered effectively to time, to standard and to budget, with both internal and external partners, and acting as a key point of contact for advice and support to others in the business.
- Manage executive staff and related functions, as required, including co-ordinating cover arrangements, and the production of administrative work
- Deal with sensitive and/or political issues with tact and discretion
- Maintain high degree of personal and professional integrity
- Cope with high volumes of work, varying workloads and interruptions and be able to work extended hours when required