Support Assistant

**Job Title**: MEA Support Assistant **Department**:HSSE **Reporting To**: Head of HSSE Department **Location**: MEA Witbank Office and MEA Johannesburg Office **PURPOSE OF POSITION** The Cleaner plays a crucial role in creating a safe, clean, and pleasant environment for all employees and visitors. This comprehensive list of responsibilities ensures high standards of cleanliness, safety, and organization throughout the office. **KEY RESPONSIBILITIES** **Opening and Closing Procedures**: - Unlock all doors at the start of the day and lock them at the end of business hours to secure the premises - Verify that all office spaces, meeting rooms, and storage areas are securely locked after cleaning or before leaving for the day **General Office Cleaning and Maintenance**: - Dust and sanitize all work surfaces, including desks, tables, shelves, and cabinets - Vacuum and clean carpets and rugs to remove dust, dirt, and debris. Conduct deep carpet cleaning as needed - Wipe down all glass surfaces, including windows, mirrors, and glass doors, to ensure they are spotless and streak-free - Clean printers, computers, and office equipment to prevent dust buildup and improve longevity - Sanitize door handles, light switches, and shared office equipment to maintain a hygienic workspace **Kitchen and Appliance Cleaning**: - Clean and disinfect all kitchen surfaces, including countertops, sinks, and backsplashes - Empty and clean the refrigerator and microwave weekly to prevent odors and food buildup - Sanitize small appliances (e.g., coffee machine, toaster) after daily use and ensure they are turned off and unplugged if required - Wash and organize all kitchenware, including plates, utensils, and mugs, daily **Restroom and Sanitation Maintenance**: - Clean and disinfect toilets, sinks, and counters to ensure a hygienic environment - Refill soap, toilet paper, hand towels, and other necessary supplies as needed to avoid shortages - Check and clean restroom bins regularly, replacing liners and disposing of trash appropriately - Conduct regular checks throughout the day to ensure restrooms are tidy, stocked, and safe to use **Plant and Greenery Care**: - Water indoor plants regularly and check soil moisture to maintain plant health - Remove dead leaves and report any signs of pest infestations or plant health concerns to management **Meeting Room Preparation and Refreshments**: - Set up coffee, tea, water, and snacks for meetings, ensuring refreshments are available and neatly presented - Check that meeting rooms are clean and organized before and after each use - Clean whiteboards, replace markers if needed, and ensure all presentation equipment is ready **Inventory Management and Office Supplies**: - Monitor and order office supplies (e.g., stationery, paper towels, toiletries) to prevent shortages - Organize storage areas to ensure supplies are accessible and accounted for - Work with office management to keep track of inventory levels and make recommendations for bulk purchases if necessary **Health and Safety Compliance**: - Wear the required Personal Protective Equipment (PPE), including gloves, masks, and any other necessary gear, depending on tasks - Report any unsafe conditions or acts observed within the office, such as spills, broken equipment, or potential hazards, to management promptly - Follow proper disposal procedures for hazardous materials (if any) and use safe cleaning products in designated areas only **Storage and Cupboard Maintenance**: - Clean and organize all storage cupboards and cabinets regularly, ensuring all items are neatly arranged and accessible - Rotate supplies as needed, checking for expiration dates on any items (e.g., cleaning agents) and ensuring expired products are disposed of safely **Waste Management**: - Empty trash bins daily throughout the office, restrooms, kitchen, and common areas - Separate recyclables from general waste and place them in designated recycling bins - Ensure all waste is disposed of according to office protocols and local waste disposal regulations **Specialized Cleaning Tasks**: - Deep clean hard floors by mopping, polishing, or buffing as required - Clean air vents and filters to promote better air quality within the office - Spot clean carpets, upholstery, and high-traffic areas as needed to maintain a fresh appearance. **DELEGATION OF AUTHORITY** "As per Board-approved DOA and as necessary for functions outside the DOA As delegated by the Head of HSSE Department, when necessary" **POSITIONS RELATIONSHIPS** **INTERNAL** - Administrators - Technicians - Site Managers - Area Managers - Division Managers - EXCO Members **EXTERNAL** - Service Providers - Product Providers - Customers or clients - Channel Partners - Contractors **MEASURES OF PREFORMANCES** - HSSE KPI's - Customers HSSE compliance - ISO 45001, ISO 14001 and ISO 9001 compliance - Environmental Sustainability compliance **PERSONAL QUALIFICATIONS AND EXPERIENCE**