Digital Creative

5 days ago

Cape Town, South Africa Dotdigital Full time

We’re looking for a Digital Creative to join our friendly Creative Studio team at Dotdigital. We’re a small close-knit team who work with multiple clients across every sector, including retail, fitness, healthcare, sports, finance, not for profit and more. We currently work remotely with an anchor day in one of our London offices for those based locally within the region.

**Role and responsibilities**:

- Give and receive constructive feedback via the internal QA and approval proofing process
- Interpret a wide variety of design briefs and client feedback
- Use project management software to log time and manage project queues
- Refer clients to other teams, support articles and training materials where appropriate
- Liaise with Onboarding Specialists, Customer Success Managers and other internal stakeholders
- Keep up to date with new features and platform changes
- Work with the team on upkeep and improvement of internal resources, training materials and documentation
- Share knowledge, learnings and inspiration with fellow Creative Studio team members

**Experience & Skills**:
**Required**
- Experience using Photoshop and Figma (2 years)
- Experience using HTML editors such as VS Code or Dreamweaver (2 years)
- Experience coding simple table-based layouts using HTML and CSS (2 years)
- Ability to manage multiple projects and clients on a daily basis
- Able to give and receive constructive feedback
- Strong technical problem-solving and troubleshooting skills
- Ability to work to tight deadlines and prioritise efficiently
- Ability to work closely with clients to interpret briefs of many different styles
- Hard-working, enthusiastic and passionate about design / code
- Strong attention to detail
- Proven customer-first approach
- Strong written and verbal communication skills
- Able to build strong relationships with team members and clients alike
- Ability to keep up to speed with new features in the Dotdigital platform

**Beneficial**
- Experience using Illustrator, InDesign and other Adobe packages
- Basic JavaScript and CSS3 skills

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