Credit Controller

1 week ago

Claremont, South Africa MedX Full time

We are looking for a dedicated and detail-oriented **Credit Controller** to join our collections team. Our clients are generally surgeons and anaesthetists, and your primary responsibility will be to manage the submission and payment process of their in-patient medical invoices either via medical aid and / or from the patient.

**Key Responsibilities**:

- **Understand client profiles**: Develop a strong understanding of the surgeon or anaesthetist's medical invoice and claim structures, as well as the remittances from medical aids.
- **Follow up on payments**: Proactively communicate with medical aids to ensure timely payments and resolve any issues that may arise.
- **Handle rejections**: Identify and address tariff code rejections and discipline-specific rules to maximize payments on outstanding invoices.
- **Communicate with patients**: After medical aid payments are processed, clearly communicate the remaining balance to patients and follow up for payment.
- **Problem-solving**: Investigate and resolve discrepancies in payments and claims, ensuring all outstanding amounts are collected.

**Personality Traits & Skills Required**:

- **High level of motivation**: You should have a strong sense of urgency and a drive to meet and exceed expectations.
- **Attention to detail**: Precision and accuracy in handling medical claims and financial data are crucial.
- **Problem solver**: Ability to tackle challenges, identify issues with claims, and find solutions to maximize payments.
- **Relationship-focused**: Building and maintaining professional relationships with medical aids, patients, and the internal team is essential.
- **Excellent work ethic**: We expect commitment, diligence, and a strong sense of responsibility.
- **Willingness to learn**: You should have an enquiring mind, eager to understand the nuances of medical claims, and open to ongoing training.
- **Calm and logical**: Maintain composure under pressure and approach problem-solving with a logical mindset.

**Training**:
While previous experience in medical billing is not required however, a strong work ethic, attention to detail, and problem-solving abilities are non-negotiable. If you do not possess these qualities, this position is not the right fit for you.

**Why Work With Us?**:

- Be part of a dynamic team that values relationships and personal growth.
- Opportunities for learning and career development.
- Work in a role where your attention to detail and problem-solving skills will make a real difference.

*

**Job Types**: Full-time, Temp to perm
Contract length: 3 months

Pay: R15 000,00 - R18 000,00 per month

**Education**:

- Diploma (preferred)

Application Deadline: 2024/10/11
Expected Start Date: 2024/11/03

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