Head of Commercial Operations

2 days ago


Durban, South Africa Rewardsco (Pty) Ltd Full time

The Head of Commercial Operations is a key and pivotal role within Rewardsco Sales. This individual will be responsible for the operational excellence and enhancing our overall activation rate as well other key commercial realizations. The incumbent will work both externally and internally with the objective of creating positive commercial engagements. Furthermore, the incumbent will be tasked to manage up and down the value chain in a professional and courteous manner. A key focus area is to ensure activation rates are accurately represented and forecasted to support key business commercial decisions

**KEY ACCOUNTABILITIES**:

- Ownership of activation reporting and forecasting
- Ownership of our delivery and stock management entity within Rewardsco
- Ownership of our Quality Assurance entity within Rewardsco
- Leadership of key operational areas within Rewardsco

**SKILLS REQUIRED**:

- Excellent problem solving and decision-making skills
- Good communication skills - both written and verbal
- Conflict Resolution skills
- Ability to manage/engage with internal/ external partners - stakeholder management
- Ownership and accountability of areas
- Commercial Acumen
- Great Negotiation skills

**MINIMUM REQUIREMENTS**:

- Must have completed either a **CIMA or CA(SA) qualification**:

- Minimum **5 years’ experience** in a similar role
- Must have a good understanding of quality requirements for Financial Services and Telecommunication sectors
- Sound knowledge of stock management best practices and delivery and courier operational experience.


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