Incident Manager

**Our Client?** Is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk...

Knowledge, Skills and ExperienceRelevant Certificate or IT Diploma ITIL Foundations5 years IT Experience 2-3 years experience as an Incident Manager Good understanding of Incident management processes and reporting Metrix, ITSM tools, financial services systems knowledge advantageousIT Risk and Cyber Security awareness advantageousExcel skills intermediate...

Knowledge, Skills and Experience Relevant Certificate or IT Diploma ITIL Foundations 5 years IT Experience 2-3 years experience as an Incident Manager Good understanding of Incident management processes and reporting Metrix, ITSM tools, financial services systems knowledge advantageous IT Risk and Cyber Security awareness advantageous Excel skills...

**Responsibilities** - Oversee daily operational activities related to High Priority incidents across the - organization. - Lead and facilitate the Incident Management review segment during the daily CAB - (Change Advisory Board) meetings. - Ensure timely communication and notification to the business regarding High Priority - service disruptions. - Review...

Do you want to join an organization where your opinions are valued? Do you want a team that respects and values diversity? Do you want an opportunity to build something new with people who share similar interests? Are your ideals being fulfilled in the current job? If so, we believe this Major Incident Manager role was created for you! The Major Incident...

Do you want to join an organization where your opinions are valued? Do you want a team that respects and values diversity? Do you want an opportunity to build something new with people who share similar interests? Are your ideals being fulfilled in the current job? If so, we believe this Major Incident Manager role was created for you! The Major Incident...

Incident Management Specialists are accountable for the restoration of services to a normal level of operation within agreed service level and operational level agreements by resolving or configuring normal operations considered an incident and/or event. **Key Roles and Responsibilities: - Keeps a log of incidents and examines and analyses received...

Job category: System engineering / consultancy Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking to recruit an Incident and Problem Manager to form part of the IT Services and Operations Team in the Group IT department. The role will be based at Clicks Head Office...

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies, predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering...

**Listing reference**: 020685 **Listing status**: Online **Position summary** **Industry**:IT & Internet **Job category**:System engineering / consultancy **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **About our company** - Clicks Group **Introduction** - We are looking to recruit an Incident and...