Incident Manager

**Our Client?** Is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk...

Key Responsibilities Manage and oversee day-to-day operations related to high-priority incidents. Lead Incident Management discussions during daily Change Advisory Board (CAB) meetings. Ensure timely and effective communication to the business during service outages or disruptions. Compile and distribute post-incident reports to relevant...

Knowledge, Skills and ExperienceRelevant Certificate or IT Diploma ITIL Foundations5 years IT Experience 2-3 years experience as an Incident Manager Good understanding of Incident management processes and reporting Metrix, ITSM tools, financial services systems knowledge advantageousIT Risk and Cyber Security awareness advantageousExcel skills intermediate...

Knowledge, Skills and Experience Relevant Certificate or IT Diploma ITIL Foundations 5 years IT Experience 2-3 years experience as an Incident Manager Good understanding of Incident management processes and reporting Metrix, ITSM tools, financial services systems knowledge advantageous IT Risk and Cyber Security awareness advantageous Excel skills...

Incident Manager - Part time – Just after MidnightLocation:RemotePart time - between 24 – 32 hours per week – Day shifts includingSaturday and Sundays 9am to 4pm (UK hours)The roleAn SLA is the promise of response time we make to our clients, and you are how we make that happen. Our Incident Managers are our first responders, who ensure that an SLA is...

**About Us**: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational...

Incident Management Specialists are accountable for the restoration of services to a normal level of operation within agreed service level and operational level agreements by resolving or con guring normal operations considered an incident and/or event. Keeps a log of incidents and examines and analyses received incidents. Implements structured processows...

Do you want to join an organization where your opinions are valued? Do you want a team that respects and values diversity? Do you want an opportunity to build something new with people who share similar interests? Are your ideals being fulfilled in the current job? If so, we believe this Major Incident Manager role was created for you! The Major Incident...

Do you want to join an organization where your opinions are valued? Do you want a team that respects and values diversity? Do you want an opportunity to build something new with people who share similar interests? Are your ideals being fulfilled in the current job? If so, we believe this Major Incident Manager role was created for you! The Major Incident...

Incident Management Specialists are accountable for the restoration of services to a normal level of operation within agreed service level and operational level agreements by resolving or configuring normal operations considered an incident and/or event. **Key Roles and Responsibilities: - Keeps a log of incidents and examines and analyses received...