Incident Management Specialist

Do you want to join an organization where your opinions are valued? Do you want a team that respects and values diversity? Do you want an opportunity to build something new with people who share similar interests? Are your ideals being fulfilled in the current job? If so, we believe this Major Incident Manager role was created for you! The Major Incident...

Do you want to join an organization where your opinions are valued? Do you want a team that respects and values diversity? Do you want an opportunity to build something new with people who share similar interests? Are your ideals being fulfilled in the current job? If so, we believe this Major Incident Manager role was created for you! The Major Incident...

Responsible forprovidingguidance, managingand coordinating the resolution of Major IT incidents Facilitate the recovery of all P1/P2 incidents Manage persistent incidents from Trend analysis and/or Management escalations. Continuous improvement of the Major Incident Management Process. Daily Reporting and quarterly operation incident reporting Provide...

Incident Manager Job Location: Western Cape, Cape Town Deadline: January 04, 2026 Quick Recommended Links Jobs by Location Job by industries Datacentrix Cape Town is looking for an Incident Manager on Contract for 12 months. The primary purpose of the role of the IT Incident Manager is the management of incidents and problems across the ICT division in order...

Knowledge, Skills and ExperienceRelevant Certificate or IT Diploma ITIL Foundations5 years IT Experience 2-3 years experience as an Incident Manager Good understanding of Incident management processes and reporting Metrix, ITSM tools, financial services systems knowledge advantageousIT Risk and Cyber Security awareness advantageousExcel skills intermediate...

Key Responsibilities Manage and oversee day-to-day operations related to high-priority incidents. Lead Incident Management discussions during daily Change Advisory Board (CAB) meetings. Ensure timely and effective communication to the business during service outages or disruptions. Compile and distribute post-incident reports to relevant...

**Responsibilities** - Oversee daily operational activities related to High Priority incidents across the - organization. - Lead and facilitate the Incident Management review segment during the daily CAB - (Change Advisory Board) meetings. - Ensure timely communication and notification to the business regarding High Priority - service disruptions. - Review...

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies, predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering...

The Major Incident Managers role is to manage the major incident process for urgent and high business impacting incidents, ensure that customer communications, triaging incidents, 3 party escalations and service resolutions are all managed with urgency, care, and professionalism. Your focus will be on managing all aspects of a crisis management event (i.e.,...

**Role Summary** The **Major Incident Manager** (MIM) is primarily responsible for the delivery of ITIL aligned operations supporting the Major Incident Management Process. Your primary objective is the restoration of normal service operation as soon as possible following a major incident, to ensure the minimum adverse impact to business operations, within...