Airport Management Centre Representative

3 days ago

Kempton Park, South Africa Safair Operations Full time

**Safair Operations, operating as FlySafair, has a vacancy for an Airport Management Centre**
**Representative at our base O.R Tambo International Airport. The successful applicant will report to the**
**Airport Manager.**

**RESPONSIBILITIES**:

- **AMC - Monitor the daily operational plans as shared**

**by OCC;**
- **Information Dissemination -Planned issues, service**

**provider’s constraints/shortages;**
- **Cross check of the daily movement to ACSA parking**

**bay list;**
- **Event Detection - Monitor the Appex system to**

**detect any abnormalities, possible delays and bay**

**changes;**
- **Events Analysis and Decision Making - Analyse any**

**aircraft technical problems;**
- **Responsible to communicate ETA’s to service**

**providers to meet SLA agreements;**
- **Follow up with service providers if services are not in**

**the bay as per SLA standards;**
- **Communications - participate in communications**

**where input is required, internally and externally;**
- **Performance Monitoring, OTP;**

**- Performance Monitoring (Process Quality) - Input and**

**agree on KPI, monitor deviations;**
- **Negotiating best solutions towards bay/gate**

**allocation’s as per airline preference;**
- **Reporting - Review trends and any non-conformance**

**or deviations within the reports and engage with**

**stake holder to close the gaps;**
- **Shift Handover Duties - Provide a comprehensive end**

**of shift handover.**

**REQUIREMENTS**:

- **Matric;**:

- **2-4 Years Ramp/Airport experience;**:

- **Proficiency in English;**:

- **Proficient in Microsoft Outlook and Excel;**:

- **Excellent understanding or experience of**

**functioning and decision making during**

**IROPS.**

**PERSONAL ATTRIBUTES**:

- **Immaculate time keeping;**:

- **Punctual;**:

- **A customer-oriented and professional**

**attitude;**
- **High degree of patience and**

**assertiveness;**
- **Conflict resolution skills;**:

- **Team player;**:

- **Trustworthy, professional and reliable,**

**including dealing with confidential**

**information;**
- **The ability to work well under pressure;**:

- **Remain focused in order to handle**

**objections;**
- **Practice good time management and**

**willingness to work longer than normal**

**office hours.**

**APPLICATION GUIDELINE**:

- **FlySafair reserves the right**:

- **Not to proceed with this vacancy**:

- **Reference number - JHB000630.**

**Preference will be given to members of u nder-represented designated groups.**
- For more information please contact:
**Ndileka Magula

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