Human Resources Business Partner

2 weeks ago

Durban, South Africa GBS Full time

Our well-established financial services organization, located in the heart of Umhlanga, is seeking a highly professional and ethical **HR Business Partner** to provide expert generalist support, implement innovative HR solutions, and align people strategies with organizational goals.

In this role, you will leverage exceptional communication, analytical, and organizational skills to manage resources effectively, meet deadlines, and ensure compliance.

If you are deadline-driven, accountable, and ready to make a meaningful impact, we invite you to join our team and contribute to a workplace where people are at the core of success.

**Key Responsibilities**:
**Provide support to managers and employees.**
- Guide managers on managing poor performance within their teams in line with company policy and best practice, provide coaching tips and guidance on how to give feedback.
- Promote employee well-being and provide professional HR advice on a broad range of people issues to ensure a climate of high performance and positive morale.
- Provide basic counselling to staff.
- Conduct training on company policies and procedures.
- Provide on-going support and assistance to the HR Manager.
- Drive diversity management around business objectives
- Draft or update policies and procedures for HRM approval.
- Drive a positive and accountable culture within the business

**Disciplinary Processes**
- Provide HR support, advice and recommendations pertaining to grievance and disciplinary measures.
- Provide an HR presence during investigatory meetings and disciplinary hearings.
- Investigate misconduct and non-compliance cases.

**Administration**
- Manage contracts of employment and induction / onboarding,
- Follow up on and manage probationary periods and fixed term contracts of employment,
- Compile monthly HR reports,
- Analyse monthly reports to identify trends and patterns,
- Process purchase orders and payments via procurement and finance systems
- Update workforce / manpower plans
- Conduct Exit Interviews
- Manage HRMS input and employee documentation,
- Organise meetings and appointments.
- General office administrative functions.

**CCMA**
- Provide company representation at CCMA

**Minimum Requirements**:

- HR Degree or 3-year HR Diploma.
- Minimum 3-5 years HR experience in the various fields of human resources as an HRBP or HR Practitioner
- Must have worked in a high-volume environment.
- Proven record of successful delivery of HR projects
- Working and sound knowledge of employee relations.
- Must have represented the business at CCMA.
- Contact centre industry experience is an added advantage.

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