Human Resources Consultant

Mission/ Core purpose of the Job: The Human Resources Consultant - Business Partnering (KZN) supports and executes the Business Unit HR frontline implementation, enablement and delivery of the people agenda in the following business / functional areas: Consumer, Customer Experience and Operations Regions and Sales & Distribution Network / Information Technology Enterprise business Corporate functions (HR, Finance, Legal, Risk & Compliance, Corporate Affairs, Strategy, CEO office, etc.) New / Emerging Businesses (Fintech, Digital, Wholesale, Supersonic, etc) Key Deliverables The HR Consultant will be accountable to (but not limited to) achieve the following objectives: Governance Strategic Meetings Provide input in strategic meetings when required Provide inputs into the business / function unit transformation initiatives when required Provide inputs into the risk mitigation and controls Perform evaluation baseline of Service Level Agreements (SLAs) and key performance indicators (KPIs) Provide input into the preparation of proposal on change initiatives SLA, policies and procedures Escalations Escalate issues that will result in severe time, scope, productivity, and cost or resource impact Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery Function Tactical Provide input into business / functional unit projects initiated Identify and document key risks, issues and dependencies and set mitigation actions Prepare documentation required for sign-off / making decisions regarding tactical changes Performance Ensure execution in alignment with divisional strategy Provide input into SLA approval and exception performance review Reporting Report on a periodic basis to reporting manager relating to progress made within business / function unit and in accordance with the measurement metrics set by the organisation Report on an ad hoc basis on specific projects as and when necessary Performance Management Assist with the appropriate research, inputs, insights and leading practices relating to business- specific people performance metrics and KPIs Ensure implementation and adherence to the performance management framework and methodology within the Business Units Educate and communicate with line managers in the business / functional units on the various performance management responsibilities, processes, policies, people management practices Execute the implementation of performance programs and initiatives for business / functional units Talent Management Proactively analyse and derive insights to assist the Senior Manager in developing top talent management, strategic hiring and retention strategies Assist in developing strategic talent sourcing strategies which align with the workforce needs of the business / functional units, in conjunction with the HR COE and wider HRBP network Support the implementation of buy, build and bind strategy for business / functional unit with the sourcing strategy Education Minimum of 3 year tertiary degree / diploma (Human Resource/ Behavioural Sciences/ Business Studies / Management and/or Equivalent) Relevant certification / accreditation / membership with professional bodies in the area of organization design, business performance & productivity etc. (advantageous) Work Experience Minimum of 5 years’ experience in working in the HR domain in telecommunication environment with specific focus on OD, performance management, talent management and workforce planning Demonstrated experience partnering with clients on solving business/operational issues through the application of progressive people systems (Human Resources) practices. Project management experience Worked across diverse cultures and geographies Experience working in a medium to large organization #J-18808-Ljbffr