Learning and Development

4 days ago

Bellville, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose
Requirements
- Matric or equivalent
- OD-ETDP (Occupationally Directed Education Training Development Practice) certification
- Degree in Human Resources, Learning and Development or related field (desirable)
- Minimum 3 years relevant experience
- Exposure to insurance industry will be advantageous
- Teaching or facilitation experience will be advantageous
Duties & Responsibilities
- Deliver learning events, interventions and programmes aligned to business and learning needs.
- Take ownership for end-to-end learning experience to provide a positive learning experience in which learners are encouraged to be actively engaged in the learning process and achieve learning goals.
- Review training material as needs arise, ensuring that material remains current, relevant and fit for purpose.
- Implement policies and procedures related to various training interventions and learning and development quality processes.
- Deliver training programmes focused on adult learning methods and based on employee needs and business priorities.
- Adapt a facilitation approach to meet various learning styles within the learning group and to maximise learning experience.
- Gather evaluation and provide feedback to the relevant stakeholders on the content, implementation, uptake and landing of learning events aligned to the desired learning outcomes and business objectives.
- Utilise the Learning Management System and technologies in a manner that meets business needs and requirements.
- Provide technical support/coaching to employees and assist with their technical development needs.
- Identify and mitigate potential risks to the organisation and escalate accordingly.
- Develop and maintain effective and mutually supportive working relationships and partnerships that will aid in the delivery of learning outcomes.
- Maintain a consistent service delivery to ensure client retention and satisfaction.
- Share and transfer product, process and systems knowledge to colleagues and employees.
- Drive and support effective teamwork within the department.
- Communicate all logistics, requirements and tools needed to the target audience.
- Provide feedback to relevant stakeholders on learner progress, participation and performance.
- Maintain effective and efficient record keeping on the relevant systems.
- Administer assessment in line with relevant regulations and policies to determine competence of learners.
- Identify and deliver post learning initiatives to continually embed learning to enhance the learning process.
Competencies
- Verbal and written communication skills
- Interpersonal skills
- Planning and organising skills
- Accountability
- Adaptability
- Client orientation

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

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