Group Events Co-ordinator Head Office

7 days ago

Cape Town, South Africa The Royal Portfolio Full time

The Group Events Co-Ordinator at The Royal Portfolio works alongside the Reservations and properties’ teams to conceptuatlise, organise and execute any events and special occasions our Guests desire - living up to our Purpose, which is _“To give our Guests a complete experience and a perfect stay”.MAIN DUTIES & RESPONSIBILITIES

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- Delegating tasks to suppliers and hotel staff members where necessary (ahead of and during events, as per function sheets)
- Demonstrating strong knowledge of our venues, services and suppliers
- Taking guests on site inspections of our properties and venues
- Assisting guests with all forms of event co-ordination (small or large) where assistance is required, including entertainment, photographers, flowers, décor hiring, etc.
- Assist with overseeing events on the day, including welcoming guests, communicating with staff, helping to direct event set-up and vendors, etc. Offer assistance where-ever it is needed on the day (service staff, kitchen, laundry, cleaning, moving furniture, etc.)
- Communication - responding to all event enquiries, sharing information, rates, inclusions
- Administration - function sheets, generating invoices, working on our property management system, OPERA

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS
- Diploma in Events Management / Planning
- At least 5 years’ experience in the events/ hospitality industry
- Strong relationships with wedding and event suppliers, from photographers, to printers, florists, decor, venues, caterers, etc.
- Some experience in, or exposure to, Marketing and Social Media
- Some experience in Photography would be an advantage
- Excellent verbal and written communication skills
- Confident in a client facing capacity
- Willingness, flexibility and a positive attitude
- Highly organised and efficient
- Strong attention to detail and taking pride in your work
- Determination and hard-working, willing to put in the long hours, and able to work weekends and holidays
- Ability to take initiative and make decisions
- Competency in Excel, Word, Outlook, Google Docs and knowledge of a common reservation system a distinct advantage
- Must have driver’s license and own reliable transport

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.

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