Operations Support Specialist

4 days ago

Umhlanga, South Africa Winning Form Group Full time

**Minimum requirements**:

- 2 - 3 years’ experience in an operations or administrative role.
- 1 - 2 years' experience in interpreting data and creating reports.
- 1 - 2 years’ experience using Microsoft Excel (using complex formulas, pivot tables, and working with database queries)
- The ability to understand and analyse financial concepts and data.

**Advantageous**:

- A Valid Driver’s License.

**Responsibilities**:
**Core Operational Duties**
- Assist in daily operational tasks and administrative duties.
- Coordinate with different departments to ensure timely execution of tasks.
- Maintain and organize operational documentation and records.
- Assist in keeping track of all requests and task from Manager and Senior Management team.
- Planning meetings and taking detailed minutes
- Assist in the planning and execution of special projects as required.
- Provide support for events, training sessions, and other company activities.
- Track project timelines and deliverables, ensuring deadlines are met.
- Assist in the Collection, analysis, and interpretation of operational data to support decision-making

processes.
- Assist in Generation of regular reports and summaries of operational performance metrics.
- Identify trends, patterns, and areas for improvement through data analysis.
- Develop and maintain Excel spreadsheets to track and analyse key performance indicators (KPIs).
- Create complex Excel formulas, pivot tables, and charts to visualize data effectively.
- Automate repetitive tasks using Excel and other tools.
- Assist in the development and implementation of process improvement initiatives.
- Collaborate with team members to streamline workflows and enhance efficiency.
- Document new procedures and assist in training staff on process improvements derived from data insight

decision and at the request of your manager for implementation.
- Communicate effectively with internal teams and external partners.
- Schedule and coordinate meetings, ensuring all relevant information is prepared and disseminated.

**People**
- Performance must be tracked by yourself, and the onus is placed on you to set-up performance review

meetings with the Operations Support Team Leader.

**Compliance, risk and quality**
- Ensure compliance with all company policies and procedures.

**Skills and competencies**:

- Good communication and interpersonal skills.
- Strong attention to detail.
- Must be result-driven.
- Ability to manage multiple projects.
- Team player and ability to show initiative at all times.
- Ability to work under pressure and still produce quality results timeously.
- Must prioritize and anticipate time frames and plan accordingly.

Please note that only team members who meet the stipulated minimum requirements will be considered.

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