Billing Specialist

5 days ago

Cape Town, South Africa TechQuarters Full time

**Job description**

Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 4,000 organisations in a wide range of sectors - including financial, health and education, travel and accommodation, and public services - by sourcing deploying and supporting locally the absolute best cloud solutions.

Babble’s growth over the last few years is one of the immense success stories in its industry. This is demonstrated by the private equity investment of Graphite Capital in November 2020 - which was supported by reinvestment from LDC and management - to accelerate the buy and build strategy for the business. Annual revenue has rapidly grown to £40m - over 90% of which is recurring. It has over 25,000 cloud-based users,

34,000 mobile connections and 4,000 CCaaS supported agents.

**The Purpose of your role**

**Key Responsibilities**
- Phone Support for Customer Queries/Internal Queries.
- Management of Billing Cases - Customer queries.
- Management of Contracts cases - Customer Terminations.
- Administrate Sales opportunities.
- Maintain Customer Records.
- Running of Ad hoc Invoicing
- Completion of Monthly Invoice checks before sign of.
- Uphold responsibility for allocated accounts.
- Ad hoc Bill run Tasks where required

**What good looks like for this role**
- You will be counted on to manage your own case load in a timely and professional manner dealing with all manner of queries and disputes for subscription-based contracts.
- In more difficult cases you will need to decide when to escalate them to the Team Leader for resolution.
- You must be cool under pressure and will need to be confident in your role as you will be dealing with individuals in senior positions when resolving disputes and queries.
- You will need to create and maintain strong relationships both within and outside the organisation, as you will be working with other teams across the business
- This is an extremely fast paced team, you need to be tenacious, conscientious, efficient, and diligent always.

**Requirements for the role**
- Proven experience in Billing
- Proven experience in Telecoms desirable
- Good organizational skills
- Excellent communication skills
- Ability to adapt to tight deadlines
- Work comfortably individually and as part of a Team

**What you also need to know**

Schedule:

- Monday to Friday
- Hours will be core UK hours (9am - 5.30pm)
- You will be working under our Billing Team Leader

**Why would you work at Babble?**
- Competitive salary
- 23 days annual leave plus bank holidays with increased annual leave based on length of service
- We are changing the way our space works by innovation. Why wouldn’t you want to be part of that?

**The recruitment journey**

We want to fill this role quickly, but we want to get the right person for the role. The recruitment process will consist of a screening call with the Manager. If you proceed past this, then you will have a second follow up interview with one other member of the Executive Leadership Team / management team.

  • Billing Specialist

    1 week ago

    Cape Town, South Africa Nexio Full time

    **ROLE PURPOSE** A vacancy exist for a **Billing Specialist** for our Vodacom CAPE TOWN Client. The Billing Role is a key business delivery Function as it is responsible for the billing processing, maintenance and integrity of the billing information on the system, as well as generation of accurate and timeous billing invoices, service request processing and...

  • Billing Assurance Specialist

    1 day ago

    Cape Town, Western Cape, South Africa RSAWEB Full time

    Company DescriptionEstablished in 2001, RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service....

  • Billing Specialist

    4 weeks ago

    Cape Town, South Africa Confluence Technologies, Inc. Full time

    Billing SpecialistDepartment : FinanceEmployment Type : Permanent - Full TimeLocation : Cape Town, SAReporting To : Rachel SackAt Confluence, we've always been driven by a commitment to innovation, precision, and partnership in the investment data space. With Spiros Giannaros joining us as CEO, we're entering a new phase of growth—one that builds on our...

  • Billing Specialist

    1 week ago

    Cape Town, South Africa Impact Full time

    **Our** **Company**: **Why** **this** **role** **is** **exciting**: This person is a highly talented capable team player that can work with regional managers to ensure that things are working well and can credibly interface directly with clients and partners in a world class organization in a very professional way to solve issues and negotiate out...

  • Billing Specialist

    3 days ago

    Cape Town, Western Cape, South Africa Confluence Full time

    Department:FinanceLocation:Cape Town, SADescriptionSouth Africa- Cape Town- HybridWhy Confluence?At Confluence, we've always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and...

  • Property Billing Specialist – Invoicing

    2 weeks ago

    Cape Town, South Africa The Talent Experts Full time

    A dynamic property organisation in Cape Town is seeking a detail-oriented billing specialist responsible for overseeing the full billing process, ensuring accuracy in monthly invoices. Ideal candidates will have experience in property billing systems and possess strong analytical skills. This role values clear communication and organizational abilities while...

  • Billing and Collections Specialist

    2 days ago

    Cape Town, South Africa Incubeta Full time

    Incubeta seeks to appoint a Billing & Collection Specialist as part of our Group Finance department. The role will take responsibility for customer invoicing, supporting cash collection, escalating collection issues and ensuring all accounts receivable functions are performed in line with Group controls and processes. **About Incubeta** Incubeta is a...

  • Lease & Billing Accounting Specialist

    3 weeks ago

    Cape Town, South Africa Talent Sam Full time

    We are seeking a detail-oriented and experienced Accounting Specialist to manage the end-to-end billing cycle for copier leases with service components, oversee accounts receivable processes, and ensure accurate and timely recording of lease transactions. The ideal candidate will have deep knowledge of CPC (cost-per-copy) and MRR (monthly recurring revenue)...

  • Billing Specialist

    3 days ago

    Cape Town, Western Cape, South Africa CONFLUENCE TECHNOLOGIES Full time

    DescriptionSouth Africa- Cape Town- HybridWhy Confluence?At Confluence, we've always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of...

  • Billing Specialist — Global Finance Impact, Flexible Hours

    4 weeks ago

    Cape Town, South Africa Confluence Technologies, Inc. Full time

    A global financial technology firm in Cape Town is seeking an experienced Billing Specialist to join their Revenue Accounting team. You will ensure clients receive accurate and timely invoices while collaborating with Revenue Accountants and managing professional services contracts. The ideal candidate will have a Bachelor's degree in Business, Finance, or...