Creator Services Intern

2 days ago

Cape Town, South Africa Impact.com Full time

**Our Company**:
If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

- Passionate about its people
- Focused on delivering the very best tech to our customers
- Offering the flexibility to work how and where you are most successful
- Obsessed with our customer's success
- The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more
- Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
- Obsessed with making a difference in business and to the wider community

As a member of the Studio team, our in-house influencer marketing experts, you will contribute to multiple accounts across verticals, including fashion, parenting, food, technology, and more. We design and manage campaigns for clients from introductory tests to year-long brand ambassador programs. In this role, you will support campaign execution and senior team members on a variety of programs.

**What You'll Do**:

- Support execution, from casting through reporting
- Join kick-off calls, noting action items and questions from clients
- Communicate with creators, including monitoring messages, day to day questions, facilitating product shipment, content collection, and more, in partnership with Campaign Managers
- Organize external and internal documents for campaign execution
- Assist in casting and recruiting influencers for campaigns based on client's criteria
- Review applicants for campaigns to assure they are high quality and qualified
- Assist in creating influencer campaign brief based on guidelines given by brand as well as FTC guidelines
- Collect and reviews influencer content to ensure they meet requirements set in the brief and are free of spelling and grammar errors
- Communicate any edits needed on content with influencers
- Review live content to assure all edits were made correctly
- Build wrap report shell and inputs campaign content
- Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services

**What You Have**:

- Completion of your free Getting Started with Influencer Partnerships Certification on PXA.
- Bachelor's Degree
- 0-2 years experience contributing to influencer marketing programs
- Knowledge of influencers across verticals and influencer rates a major plus
- Knowledge of social media platforms
- Communication, organization, and relationship building skills
- Ability to meet tight deadlines
- Problem solving skills
- Basic knowledge of Google Slides, Google Sheets & Excel

**Nice to have**:
Affiliate & Partnerships Industry Fundamentals Certification by PXA

**Benefits/Perks for full time permanent employees**:

- **Casual work environment, including working from home**:

- **Flexible work hours**:

- **Unlimited PTO policy**
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- **Paternity/maternity leave**:

- **Training & Development**
- Learning the advanced partnership automation products
- **Medical Aid and Provident Fund**
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with Momentum for provident fund
- **Restricted Stock Units**:

- **Internet Allowance**:

- **Fitness club fee reimbursements**
- #LI-CP1_

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