General Office Manager
3 days ago
Key Performance Area:
- Manage relationship between actual results, budgets and forecasts
- Initiate cost saving model and controls
- Gross Margin Management
- Existing Revenue Growth
- Manage the Region’s cash flow
- Effective Organisation
- Development
- Leadership
- Client retention and customer service levels
- Quality Management/Ops Process management - adherence to quality standard
- Shared Best Practice
- New business development
- Competitors evaluations
- Managing and shaping the external environment
Minimum Requirements:
- Grade 12
- Relevant tertiary qualification would be advantageous
- Driver’s Licence
- Minimum of 5 years’ General Management experience with a customer service environment essential. Relevant industry experience advantageous
- Sound commercial acumen
Knowledge, Skills and Attributes
- Leading people
- Managing professionally
- Managing Conflict
- Communication (Written and Verbal)
- Negotiation
- Computer literacy
- Basic financial skills
- Risk identification
- Driving change
- Customer Thinking
- Delivering objectives
- Awareness of the market environment
- Delivering strategy
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