Senior Technical Support Analyst

The Senior Technical Support Analyst’s main duties will be to: - Assist customers with problems and queries relating to the Kerridge system software after they have gone live - Accurately resolve complex problems by using, analytical, technical and programming skills following programming guidelines - Ensure that all customers receive an efficient,...

**Job Description**: Sage is seeking two Senior Technical Support Analysts to join our team in Johannesburg. In this hybrid role (with a minimum of three days per week on-site), you’ll play a key role in supporting our cloud-first strategy and delivering an exceptional omnichannel experience across a variety of products and platforms. You’ll provide...

Your key **job** responsibilities as the **Technical Support Analyst** in **Sandton** will include: - Respond to requests for technical assistance in person, via phone, electronically - Diagnose and resolve technical hardware and software issues - Research questions using available information resources - Advise user on appropriate action - Follow standard...

As a Technical Support Analyst at Sage, you will form an integral part of contributing towards the overall Sage strategy by providing world class support to our SBCPP/VIP/Classic/Premier/Essentials Payroll customers. **Key Responsibilities** Day-to-day responsibilities - On a daily basis, provide expert knowledge by supporting and resolving complex product...

**Key Responsibilities** - Contribute to company knowledge capital by creating and modifying reusable solutions in the knowledge base according to established procedures and policies. - Prioritise workload when resources change, managing time and resources effectively to ensure the best possible outcome for the customer, employee and organization - Actively...

Exciting news! If you like to work in a fast-paced environment, where you are challenged by new projects and deadlines. A Global Tech company is looking for a Technical Support Analyst to join their team. **Requirements**: - 7 years related experience in technical support area - Exposure to the AWS cloud platform - A good understanding of CICD and Dev...

Sage Intacct Support Analyst Job Description Sage is seeking a Technical Support Agent to join our team in Johannesburg. In this hybrid role (with a minimum of three days per week on-site), you will provide expert technical knowledge to support our Sage Intacct Business Partners and Customers telephonically and via email. Responsibilities Independently...

**Job Description**: Key Responsibilities - Contribute to company knowledge capital by creating and modifying reusable solutions in the knowledge base according to established procedures and policies. - Prioritise workload when resources change, managing time and resources effectively to ensure the best possible outcome for the customer, employee and...

**Technical Support Analyst (German Speaker)**: at DigiCert Johannesburg **WHO WE ARE**: DigiCert is the world’s premier provider of high-assurance digital certificates and we secure: - 97 of the top 100 banks - 89% of Fortune500 companies - 81% of all e-commerce traffic Join us in finding better ways to help people believe in their digital...

**Technical Support Analyst (German Speaker)**: at DigiCert Johannesburg **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and...