Technical Support Agent

Our client in the Telecommunications industry is looking a standby agent to join their team. - Strong communication skills with the ability to discuss any issues with a wide variety of individuals and groups - A well-organized team player with the ability to perform various tasks, act individually, and think creatively **You need to have**: - Completed...

Genesis Digital, a fully remote SaaS company, wants empathetic, tech-savvy agents to provide technical support for our Customer Support department. Please note that **this role is for shift 1**, with a start time of 6:00 - 8:00 AM Pacific, M-F with the rotation of working one or two weekends out of the month. **For Romanian and South African applicants,...

Role OverviewThe Support Agent is responsible for executing daily tasks assigned by the Support Department Manager within the customer service space, including General Reception, Incoming Communication, and Outgoing Communication. The role involves providing outstanding service and assistance to customers through effective communication and efficient...

**Technical Authorisations Agent - Pioneering Progress in the Motor Industry!** Are you a detail-oriented individual with a passion for ensuring technical excellence in the world of automobiles? Do you thrive on being the gatekeeper of cutting-edge automotive technologies? Join our client's team and be part of a team that drives innovation in the motor...

Job Title: Technical Support EngineerHiring Organization: Inhe South AFRICALocation -Locality: JohannesburgLocation -Region: SandtonDirect Report to: Technical Support Manager & Project ManagerJob Type: Full TimeSalary: 10,000-15,000 ZAR per monthWorking Hours: Five-day per week (8:30am-17:30pm)Main products: Smart meters & AMI systems, smart electricity...

**Job Description**: Key Responsibilities - Contribute to company knowledge capital by creating and modifying reusable solutions in the knowledge base according to established procedures and policies. - Prioritise workload when resources change, managing time and resources effectively to ensure the best possible outcome for the customer, employee and...

Job purpose: As a Support Agent, you'll be the first point of contact for our clients and vendors. You'll provide 24/7 customer support to our clients by taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.. This role requires a friendly...

**About Us**: Tsebo Facilities Solution is looking for a Helpdesk Agent for Business Applications provides “first-line” On Key Application support to divisional, supplier and TFS on-site system users in a timely manner delivering a quality support experience. The Agent is responsible for addressing and resolving “calls for assistance” logged by such...

To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service standards. **Minimum...

A leading food service company in Johannesburg is seeking a Contact Management Agent to join their Call Centre team. You will be the first point of contact for service and technical-related calls, ensuring prompt logging and effective feedback to customers. The role requires at least 3 years of call centre experience and strong communication skills in...