Training Coordinator

**The Company**:
Electrum is the next-generation payments technology company that provides cloud-native software to optimise the processing of financial transactions. Since 2012, we have established ourselves as a respected payments technology partner through our deep expertise and track record in delivering trusted enterprise-grade payments solutions.

We’ve built a reputation in providing solutions for high-volume, low-value payment schemes and services that enable our clients to deliver to their customers at scale. We love that the projects we work on touch the lives of millions of South Africans daily, making a real difference.

We hire the best of the best and we offer great opportunities for personal growth and career progression.

**The Opportunity**:
The Training Administrator plays an integral role within our dynamic and fast-paced organisation, supporting a collaborative team in a rapidly growing environment. This position is responsible for coordinating and managing all aspects of training programs — from efficient logístical arrangements and accurate record-keeping to comprehensive learner support and strict adherence to compliance requirements. Additionally, you will provide essential administrative assistance to the knowledge and learning team, contributing to a culture of continuous development, teamwork, and professional growth (with plenty of coffee along the way).

**The role**:
In this role, you will be instrumental in the seamless delivery of both in-person and virtual learning experiences. You'll maintain accurate documentation, contribute to vital skills development initiatives, and leverage your passion for educational technology, e-learning administration, and content design to make a real impact.
- Schedule and coordinate all training sessions, events, and workshops, both in-person and virtual, covering various training types.
- Manage training calendars, communications, logístical arrangements (venues, equipment, catering), registrations, and attendance.
- Coordinate effectively with internal trainers, external providers, speakers, and participants for seamless program delivery.
- Process invoices and manage procurement related to all training activities.
- Maintain comprehensive and accurate training records, including attendance, completion rates, feedback, and assessments.
- Develop and maintain training resources, including a knowledge base, and prepare training-related communications and reports.
- Serve as the primary point of contact for employee training inquiries and provide support to learners and instructors.
- Administer and manage the Learning Management System (LMS), including course setup, grading, and technical support.
- Assess the effectiveness of e-learning programs and stay updated with emerging e-learning technologies.
- Ensure all training activities comply with internal policies and external regulations, and assist with skills development reporting and SETA compliance.

**Requirements**:
You will need the following:

- Degree in Human Resource Development, Training Management, or a related field
- Minimum of 2-3 years’ experience in a training coordination role
- Sound understanding of Skills Development legislation, BBBEE scorecard, and WSP/ATR processes
- Proficient in Learning Management System administration
- Strong administrative and reporting skills
- Strong digital skills including a good understanding of the features of the following packages : Google Suite/Microsoft Office, Zoom

It would be a bonus if you also have experience with E-Learning content Development Tools experience such as Articulate Storyline and Adobe Captivate, Camtasia, CreateStudio

**Benefits**

A good work-life balance is very important at Electrum. To help you manage your own time and energy, Electrum offers benefits such as:
Flexibility around core working hours (nature of flexibility is negotiated per role based on business needs

Daily cooked lunches and a stocked kitchen for the mid-day nibbles

Team socialising, getaways, and social outings

We have created a safe, transparent environment where we know mistakes happen, and that’s okay. We even have a 3 step approach to dealing with them:
Tell everyone about it

Fix the mistake

Tell everyone about the solution

You are responsible for your actions - both the successes and the failures.