Training Coordinator

Electrum is a next-generation payment software technology company.

Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimize financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.

At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.

The Training Coordinator plays an integral role within our dynamic and fast-paced organisation, supporting a collaborative team in a rapidly growing environment. Responsible for coordinating and managing all aspects of training programs, from efficient logistical arrangements and accurate record-keeping to comprehensive learner support and strict adherence to compliance requirements. Additionally, you will provide essential administrative assistance to the knowledge and learning team, contributing to a culture of continuous development, teamwork, and professional growth (with plenty of coffee along the way).

In this role, you will be instrumental in the seamless delivery of both in-person and virtual learning experiences. You'll maintain accurate documentation, contribute to vital skills development initiatives, and leverage your passion for educational technology, e-learning administration, and content design to make a real impact.

• Schedule and coordinate all training sessions, events, and workshops, both in-person and virtual, covering various training types.
• Manage training calendars, communications, logistical arrangements (venues, equipment, catering), registrations, and attendance.
• Coordinate effectively with internal trainers, external providers, speakers, and participants for seamless program delivery.
• Process invoices and manage procurement related to all training activities.
• Maintain comprehensive and accurate training records, including attendance, completion rates, feedback, and assessments.
• Develop and maintain training resources, including a knowledge base, and prepare training-related communications and reports.
• Serve as the primary point of contact for employee training inquiries and provide support to learners and instructors.
• Administer and manage the Learning Management System (LMS), including course setup, grading, and technical support.
• Assess the effectiveness of e-learning programs and stay updated with emerging e-learning technologies.
• Ensure all training activities comply with internal policies and external regulations, and assist with skills development reporting and SETA compliance.

You will need the following:

• Degree in Human Resource Development, Training Management, or a related field
• At least 2-3 years' experience as a Training Coordinator in a fast paced environment
• Sound understanding of Skills Development legislation, BBBEE scorecard, and WSP/ATR processes
• Proficient in Learning Management System administration
• Strong administrative and reporting skills
• Strong digital skills including a good understanding of the features of the following packages : Google Suite/Microsoft Office, Zoom

It would be a bonus if you also have experience with E-Learning content Development Tools experience such as Articulate Storyline and Adobe Captivate, Camtasia, CreateStudio

Why Join Electrum?

• We believe in a People First approach, ensuring a culture where you can thrive and make a real difference

Your Career & Culture

• Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career.
• Strong Teams: We keep teams small, focused, and collaborative to maximize impact.
• Transparency: We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.
• Autonomy: We trust you. You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge.
• Shared Vision: You'll have the power to shape the vision of how we build the future of financial services.

Practical Perks

• Flexible Work: Office-first environment with flexible hours.
• Generous Leave: Starting at 20 days per year.
• Office Perks: Fully-stocked kitchen and daily catered lunch.