Technical Support Analyst
4 minutes ago
**Listing reference**: track_001057
**Listing status**: Online
**Position summary**:
**Industry**:IT & Internet**Job category**:Others: IT and Telecommunication**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**:
TRACKER requires the services of a Technical Support Analyst in our Technical support Department. The incumbent will be responsible for User Acceptance Testing and ensuring the effective configuration and control.
**Job description**:
**KEY DUTIES AND RESPONSIBILITES**:
- Ensuring all products meet physical and functional requirements.
- Ensuring all system changes are identified, controlled, tested and recorded prior to release.
- Establishing standards to be implemented within the business.
- Drive the effective handover between CAB Handover and UAT/Training as per the agreed procedures.
- Mapping of new processes and drafting of new documentation.
- Statistical reporting on product performance.
- Evaluate and asses current processes and develop solutions to assist with problem areas.
- Monitor system performance.
- Communicate actively and effectively with stakeholders/clients/business.
- General administration.
**Minimum requirements**:
- Matric
- 3 years Super User experience
- 1 year Software testing skills and knowledge
- Application Testing
- IT Background industry experience (advantageous)
- Computer literate
- Product knowledge
- Operating Systems knowledge
- Problem solving attributes
- High attention to detail
-
IT Technical Support Analyst
6 days ago
Randburg, South Africa Dimension Data Full time**Requirements**: - Understand the nature and business impact of requests and perform the required analyses - Provide second line support for technical and functional solutions - Provide second line support service to NOC - Resolve incidents, problems, service requests and change requests in line with business priorities: - Resolve calls logged within the...
-
Technical Test Analyst III
2 hours ago
Randburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo create, debug, verify, maintain and update technical test scripts to run automated testing Is responsible for testing the functionality of a system designed to address business requirements to prevent errors/defects in the live system through the implementation of change control and improvementHello future Technical Test Analyst.As part of...
-
IT Technical Support Analyst
2 hours ago
Randburg, Gauteng, South Africa Boardroom Appointments Full timeDuties and responsibilities: 1st Line IT support for Application Support Incident management for Application Support (SMAX) Logging and tracking of incidents, changes and requests Receiving incoming queries from multiple sources, assigning and tracking queries Proactively monitor and manage SLA and OLA on all incidents Ensure that business incidents and...
-
Technical Systems Analyst
2 weeks ago
Randburg, South Africa iqbusiness South Africa Full time**Job Title**: Intermediate Technical Systems Analyst **Location**: On-Site **Purpose of the Position** **Key Responsibilities** - Provide second-line support to NOC, Service Desk, Business Desk SA, and Business Desk MAH. - Resolve incidents, problems, and requests within agreed SLAs, ensuring accurate and timely updates. - Document and analyze system...
-
Technical Support Analyst
2 hours ago
Randburg, Gauteng, South Africa Boardroom Appointments Full time12 month contractMinimum requirements:Oracle, SQL ServerWeb MethodsWeb ServicesAutomation I Scheduling tools / frameworksSOASWLSharePointSQL Server Integration ServicesSQL Server Reporting ServicesMicrosoft knowledge (CSF, CCF, etc)Working knowledge of APl-based services (e.g REST,
-
Technical Support Manager
4 weeks ago
Randburg, South Africa Emporium Human Capital Full timeTechnical Support Manager (POS ) Roodepoort / West Rand R 15 000 to R 18 000 per month Requirements Qualification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended. PC HW & SW, Networks and Basic Electronics knowledge/qualifications & experience Experience as Support Technician/Help Desk operator and working with clients Own...
-
Technical Support Technician
6 days ago
Randburg, South Africa Shoprite Group Full time**Purpose of the Job**: We are currently seeking a full-time, passionate Technical Support Technician who will effectively; - Manage all aspects of the technical helpdesk in login and resolving technical and system queries. - Managing the setting up and maintenance of networks at box offices and events. - Manage daily tasks with regard to the general...
-
Technical System Analyst
2 hours ago
Randburg, Gauteng, South Africa Boardroom Appointments Full timeContract position Hands-on experience with some of the following disciplines:Oracle, DQL Server, MySQLWeb Methods Web Services Automation/ Scheduling tools/ frameworks SOAF5SQL Server Integration ServicesSQL Server Reporting ServicesESB Microsoft Frameworks (CSF, CCF, etc)Working knowledge of AP-based services (e.g. REST, SOAP)Scripting with any...
-
Business Analyst-1
2 weeks ago
Randburg, South Africa Spane4all Full timeBusiness Analyst-1 page is loaded## Business Analyst-1locations: Randburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 22, 2026 (6 days left to apply)job requisition id: R37730# **Job Description**Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements...
-
Application Support Analyst
2 hours ago
Randburg, Gauteng, South Africa Boardroom Appointments Full timeKey purpose:Provide high quality application and systems support, understand the nature and business impact of requests and perform the required analyses and provide second line support for technical and functional solutions.Duties and responsibilities:Provide high quality operational and technical application and systems support to customers and internal...