Credit Administrator

**Job Purpose**
- To ensure compliance to Nedbanks policies and procedures by facilitating acceptable credit risk decision making in order to fulfil management's regulatory and compliance reporting.

**Responsibilities**:

- Monitor account excesses by analysing the account to identify the cause of the excess and rectify the excess on the account to mitigate financial loss.
- Implementation of business plans and initiatives by using the project management planning and implementation methodologies.
- Ensure business benefits are realised and project goals are accomplished in line with business objectives.
- To ensure internal and external stakeholder satisfaction by providing accurate information and credit administrative support service/advice/solutions delivered to stakeholders.
- Maintain high levels of quality and service delivery by including solutions that contribute to stakeholder satisfaction.
- Provide quality feedback by giving accurate Management Information Systems(MIS) to management.
- Minimise risk to the bank by adhering to relevant policies and procedures.
- Maximise the effectiveness and efficiency for specified areas in Information Management and Credit Administration departments by meeting targeted operational standards.
- Ensure that resources are used with respect and value making sure that operational excellence requirements/ targets/ standards driven by operational, technical, system and process efficiencies are maintained.
- Derive realisable, measurable business value by continually improving the area of operation.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
- Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
- Ensure that own contribution and participation contributes to the achievement of team goals by actively participating and sharing knowledge with the team.
- Create and manage own career through guidance and support of management, department and colleagues.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of business strategy by engaging in training/awareness on digital forensic examination to external parties on pro bono basis.
- Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
- Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.
- Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification
- NQF 5 Certificate in Banking or Finance Bachelor of Commerce: Accounting and or Economics
- Minimum Experience Level
- 2 - 3 years general banking experience

**Technical / Professional Knowledge**
- Administrative procedures and systems
- Data analysis
- Nedbank policies and procedures
- Nedbank vision and strategy
- Relevant regulatory knowledge
- Business writing skills
- Nedbank culture
- Nedbank culture and values
- Relevant Nedbank Human Resources policies and practices
- Behavioural Competencies
- Continuous Learning
- Collaborating
- Decision Making
- Initiating Action
- Stress Tolerance
- Managing Work
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_