E-commerce Client Liaison

3 days ago

Paarl, South Africa BABYLONSTOREN PTY LTD Full time

**Requirements**:

- A completed National Senior Certificate qualification (matric / Grade 12).
- A tertiary qualification would be advantageous.
- Good understanding of customer service.
- Excellent verbal and written communication skills.
- Fluent in Afrikaans and English.
- Knowledge of e-commerce would be advantageous.
- Proficient in using Microsoft Office apps (Outlook, Excel, Word and PowerPoint).
- Collaborative work ethic, with good interpersonal skills and the ability to work well in groups.
- Proactive, positive individual with a sense of ownership.
- Flexible and adaptable to a fast-paced environment.

**Responsibilities**
- Provide general support to our operations and customer service teams.
- Liaise closely with the e-commerce coordinator to assist with administrative tasks.
- Assist with management of orders placed through our online shop.
- Follow up throughout the order fulfilment process to ensure successful delivery.

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