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Executive Collections Agent Personal Assistant

3 weeks ago

Bellville South, South Africa Skills Academy Supported Learning Full time

_**Vacancy for an Executive Collections Agent Personal Assistant**_

At Skills Academy, our vision is to empower individuals through excellence in collections and administrative support. We are a dynamic, growth-driven organization seeking a passionate and meticulous Executive Collections Agent Personal Assistant to help us achieve our ambitious goals.

We are a values-based company, and we are looking for someone who embodies our core values of:
Respect
Integrity and Honesty
Growth
Care & Commitment
Fairness & Consideration
Service and Generosity
With these values and the right people, we believe we can redefine excellence in the collections field. If you’re eager to grow personally and professionally while contributing to a thriving team, this opportunity is for you

**JOB SUMMARY**
The role requires excellent administrative and organizational skills to support the Executive Collections team in achieving exceptional performance.

The Executive Collections Agent Personal Assistant will work closely with the Executive to ensure smooth operations, timely follow-ups, and the highest quality service for students and stakeholders._**Duties and Responsibilities (including, but not limited to)**:_
- Creating a Smooth, Happy Environment: Work collaboratively with the Executive to ensure a smooth, efficient work environment that contributes to the overall success of the collections department and the business.
- Assisting with Calls: Ensure all calls on the Executive's daily schedule are completed, including current, overdue, and disputed debit orders.
- Appointment Management: Review and manage appointments to ensure all are attended to as scheduled.
- Following Up with Payments:

- Contact students who haven't responded to previous communication to ensure clarity and satisfaction.
- Call students who have made payments to confirm receipt of their books and satisfaction with their studies.
- Follow up with students facing delayed payments to address any issues.
- Cellphone Management: Answer calls, WhatsApp, and other messages on the work cellphone and take concise, informative messages for the Executive.
- Checking Data and Payment Methods: Review student accounts, bank statements, and debit order lists to confirm payments and ensure accurate payment methods are in place.
- Assisting Where Needed: Support collections tasks as required or assigned by the manager.
- A Matric Certificate (Diploma/Degree advantageous).
- Exceptional Administrative Skills - highly organized and detail-oriented.
- Engaging Personality - open to learning and adaptable.
- Self-Motivation - able to manage tasks independently and take ownership.
- Excellent Written and Verbal Communication Skills - with a strong grasp of grammar, spelling, and punctuation.
- Problem Solving and Reasoning Skills - confident in making decisions for the benefit of the team and company.
- A commitment to eradicating mistakes and delivering results of the highest standard.
- Salary: R8,000 per month
- Start Date: Immediate

To further explore this opportunity, you must:
Include your CV with contactable references.
We will only respond to submissions that align with our requirements.

**Job Types**: Full-time, Permanent

Pay: R8 000,00 per month

Application Deadline: 2025/01/17