Trade Lane Support

**Job Purpose**:
Bidvest International Logistics (BIL) is looking to appoint an administrate support to the Trade Lane Development Department. This ranges from general and specific tasks relevant to Airfreight - as the role may require, e.g. Trade Lane Administration, Internal and External Sales, Product and Procurement Support. Furthermore, support in maintaining internal and external Client, Carrier and International partner relations forms an integral part of the responsibilities in this role. Detailed knowledge of INCOTERMS and a good understanding of Airfreight Forwarding pricing structures and operations and ensure accurate uploading of Forwarding Client and Carrier Rate Agreements. Support in the maintenance, updating and distribution of the Airfreight Forwarding Client Rate Agreements, MSR’s, including support on RFQ’s and Tenders forms an integral part of the responsibilities in this role.**
Qualifications & Experience**:
Grade 12 or equivalent qualification. A tertiary education would be an advantage. Extensive experience in the air freight forwarding industry.**
Key Responsibilities**:
Assisting the Trade Lane Team with all aspects of departmental administration, internal and external Carrier, International partner and Client correspondence. Support the interface between Trade Lane Development and Business Development, International Partners, Service Providers and Operational departments within BIL. Support and maintenance in the uploading and distribution of the Air MSR’s as and when necessary, supported by the respective TLM. Support and maintenance of Top Client Air Rate Agreements in accordance with each client specific requirements. Assisting in the preparation of various monthly/quarterly reports with regards to all Trade Lane Activities. Maintain and analyse comprehensive data basis on Trade Lane Statistics and Key Clients. Itinerary co-ordination of the Overseas Partner visits as well as TLM/TLD Travel (local & international). Assisting the Trade Lane Development Team with all aspects of departmental administration and client correspondence. Assisting in the preparation of various monthly/quarterly reports and meetings with regards to all Trade Lane Activities. Support in uploading, maintenance and distribution of the Air Freight Client Rate Sheets. Interaction with International partners globally, Business Development Team and BIL Forwarding Operations Team. Assisting Trade Lane, Forwarding Controllers and BD Team with pricing related queries related to Client Rate Sheets, Agreements, new business opportunities, etc. Support and maintenance of client route & supplier details in the data base known as the Routing Order/Rate Sheet Tracker. Client liaison functions to support Trade Lane Development Management. - Assisting Trade Lane Development Managers with providing a service to our Key Clients identified on all Trade Lanes. - To provide Air Forwarding assistance and support to Business Development Team and operational staff in their negotiations with existing and potential clients with regards to Product, Pricing, including Tenders, RFQ’s and ad hoc assignments - supported by the TLM’s. - To foster a team spirit and culture amongst all regional internal clients by communicating openly regarding Air Forwarding issues and by involving the appropriate staff at the relevant business interfaces. - To provide Air Forwarding assistance and support to the Business Development Team and Operational staff with their rate sheet related requests and ensure 100% accuracy. Service Providers relations - Assisting Trade Lane Managers with Procurement by means of liaison and negotiations with LL air carriers. - Receive updates from service providers on all Trade Lanes and ensuring that it is distributed accordingly and shared with the relevant BIL Team members, including external Clients. - Support TLM by coordinating the measurement of Air Carrier performance and satisfaction by means of the Carrier Performance Survey - Receive updates from service providers on all Trade Lanes and ensuring that it is distributed accordingly with-in the Trade Lane Team and externally as required. - Participate in Service provider meetings from an administrative role as well as Product & Procurement as required and defined by the TLM’s