HR Operations Coordinator

The HR Operations Coordinator is a pivotal support role within the People department, responsible for driving operational efficiency, ensuring compliance, and executing key HR functions. This role plays a central part in supporting strategic initiatives, managing critical HR processes, and ultimately delivering exceptional employee experiences.

**Key Responsibilities**:

- General Operational Support and Coordination
- Maintain and update trackers and other HR metrics to ensure accuracy and alignment, for the HRM and HOP.
- Generate weekly reports on timekeeping, leave and other relevant metrics, ensuring systems and data are aligned and reconciled.
- Handle various sensitive documentation and ensure proper filing and secure storage of confidential documents in compliance with data protection regulations.
- Attend meetings with the HRM and HOP, accurately record minutes, obtain necessary signatures, update the meeting tracker, and file documents appropriately.- Assist HRM/HOP in meeting coordination

**Operational Support**
- Take new starters through the entire onboarding process, ensuring they are fully equipped and informed about systems, processes, and company policies.
- Ensure all onboarding elements are prepared and coordinate new hire inductions with relevant stakeholders to ensure a smooth onboarding process.
- Attend and observe any meetings or training sessions conducted by the HRM or HOP with groups of employees or teams, taking detailed notes on observations and interactions for record-keeping and follow-up purposes.
- Coordinate payroll inputs with the payroll team and HRM/HOP to ensure accuracy and timely processing on a monthly basis.
- Coordinate and support learnership projects, ensuring alignment with program requirements and company objectives.
- Coordinate and execute special and strategic projects assigned by the HOP and HRM.
- Drafting of various documents for review.

**Compliance and Governance**
- Coordinate and monitor Health and Safety compliance efforts across the organization, ensuring adherence to regulations and standards.
- Facilitate and coordinate compliance with Employment Equity and COIDA requirements.
- Maintain accurate records and trackers to support audits and ensure ongoing compliance.
- Assist the HRM and HOP with any additional statutory compliance activities as needed.

**Employee Relations (IR)**
- Provide support to the HRM and HOP in all aspects of Industrial Relations.
- Attend IR-related meetings to take accurate minutes and ensure proper record-keeping.
- Prepare documentation as needed for the HRM and HOP to support IR processes and activities.

**Strategic Support and Collaboration**
- Participate in weekly or bi-weekly meetings with the HOP and HRM to proactively address and align on departmental operational needs and opportunities for improvement.
- Support the HRM and HOP with coordination on long-term strategic projects to ensure compliance and enhance culture initiatives, employee engagement, retention, and training and development.

**HRIS Support and Coordination**
- Oversee the efficient use, maintenance, and upkeep of all HR Information Systems to ensure accurate and up-to-date data inputs.
- Take ownership of system management, ensuring all HRIS platforms are fully operational and optimized for departmental needs.
- Pull system reports, summarise and interpret the data.
- Regularly identify opportunities for system improvements to streamline processes and enhance efficiency.
- Proactively escalate and resolve system-related queries or issues with relevant stakeholders or support teams.

**Requirements**:
**Qualifications and Experience**:

- Relevant HR qualification and/or equivalent.
- Minimum of 5 to 7 years of experience in an HR Administrator or similar role.
- Minimum 2 years of experience in a Recruitment role.
- Proven track record of handling sensitive documentation.
- Proven experience of proficiency in HR systems and HR Ops Coordination.

**Key Competencies**:

- Excellent organizational and coordination skills, with the ability to manage multiple tasks and priorities.
- Strong analytical skills to interpret data and align metrics with departmental objectives.
- Exceptional communication skills, both written and verbal.
- High levels of professionalism, discretion, trustworthiness, and confidentiality.
- Proactive problem-solving and the ability to work independently.
- Demonstrative initiative, a strong appetite for learning, and a willingness to grow and develop continuously in both skills and knowledge.
- Strong interpersonal skills to build relationships across all levels of the organization.

**Benefits**
- The opportunity to grow both in your personal and professional capacity.
- Free ikeja internet at your home (If you are in a coverage area) after successfully passing probation period.
- Health insurance and provident fund.
- Access to an online wellness platform, providing free and confidential support from licensed therapi