Commercial Project Coordinator

2 days ago


Durban, South Africa PERI Full time

**Location**:Durban, KwaZulu-Natal, ZA, 4400- **Company**:PERI Formwork Scaffolding (Pty) Ltd - **Commercial Project Coordinator**
- Order Management Inland-**Role Scope**-
-Ensure a positive customer experience through the professional and accurate preparation, fulfilment, billing of customer projects.-Lead order processing to adequately support customers, sales, engineering, and logistics.-Execute order management activity in accordance with PERI guidelines and OTC process.-Ensure the best possible customer service through professional customer interaction.-Ensure compliance with Group Directives and company policies.-
** Key Responsibilities / Objectives**-
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- Asses continuty between contract, offer and PSD order
- Process order changes in PSD with status updates to relevant departments.
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- Adherence to commercial standards and processing guidelines.
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- Co-ordinate with client and Sales Engineer following order execution for full preparation of order processing (i.e., delivery timeline, delivery priorities).
- Ensure accurate detailed information on documentation (e.g., cutting of tie rods, pre-assembly).
- Revise picking list for delivery and ensure continuity with discounts and rental rates.
- Initiate transport DTR process for customer deliveries for both PERI Fleet and forwarding agencies.
- Timeously processing of sales, sales from rental and CaRe invoicing.
- Actively manage pending orders on PSD with feedback to the sales department.
- Check summary rental control prints weekly and action accordingly.
- Co-ordinate with Customer / Sales Engineer and site supervision team to proactively plan rental returns and maintain accurate rental return dates in PSD to improve data quality for material planning / design process.
- Execute jobsite closing actions in consultation with relevant departments.
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- Accurately upload all customer documentation onto electronic filing system.
- Accurately capturing of stock counts during all stock takes.
- Weekly PSD house
- keeping functions must be maintained.
- Provide support to all administration team members when required.
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- Be the business excellence ambassador to ensure continuous improvement of PERI’s service delivery and competitiveness in the market, whilst maintaining strong customer relations.

**Qualification / experience requirements**-
-- Bachelor’s degree or minimum 3 years of relevant work experience
- Professionalism
- Experience in customer service
- Continuous improvement focused
- Fluent in English

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- **PERI Group**
**Formwork Scaffolding Engineering**
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