Account Manager

See yourself being part of a large, transformational change? This could be the role for you

Who We Are

At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day. Iress is one of Australia’s largest technology companies and employs more than 2,250 people across Asia Pacific, North America, Africa and UK & Europe.

Role Purpose

As an Account Manager at Iress, you will be focused on retaining as well as growing revenue on existing and new products/solutions within your existing client base and broader client circles. You will also have core responsibility for the financial performance of the account/program/projects managed.

This role oversees day-to-day relationships with clients and working collaboratively to cultivate future projects and qualify new opportunities. You will work closely with and consult with other functions (including product support, client solutions and finance) to ensure mutual objectives are met.

Accountabilities & Deliverables- Be able to identify and close on new revenue opportunities as well as retain client revenue through structured and constant client and user engagement- Articulate Iress roadmaps/enhancements eloquently to clients/users at all levels.- Introduce and drive additional campaigns with existing client base to drive new revenue- Meet and exceed agreed revenue targets- Generate leads, new sales and commercial proposals- Manage billing for client base, ensuring commercial proposals are approved and effectively documented- Responsible for the overall client experience throughout the project(s) by juggling and prioritising items- Prioritise and coordinate projects, quality, and timely delivery according to budget, and in line with stakeholder expectations- Oversee solution implementation to ensure delivery as per client expectations- Ensure that the users are sufficiently skilled in the use of the relevant Iress products and are kept up to date on new features and enhancements- Present product demos and front end-user training as and where required- Negotiate client contracts and commercials

Key Competencies- Core working experience within the Financial Service sector required with demonstrated experience with Trading and Investment Management- A strong understanding of financial markets and products- Excellent organisation skills with the ability to prioritise, delegate and respond to queries in a timely and appropriate manner- Self-motivated with strong initiative to liaise with clients in order to understand their requirements- Strong commercial and business acumen- Excellent communication, relationship building and networking skills- Excellent analytical skills to evaluate the client, competitors as well as industry landscapes and make recommendations to drive profitability and gain market share- Strong influencing, negotiation, critical thinking and problem solving skills

Why Work With Us?- Competitive base salary- Generous annual leave plus 6 additional paid days per year to extend your weekends- State-of-the-art offices- Casual dress, flexible work policy- Access to various learning and development programs- 3 days’ leave per year for charity initiatives- Global 36-hour hackathon- Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work

Employment Type

Employee

Time Type

Full time