Retail Regional Manager

2 days ago

Midrand, South Africa Lovisa Full time

Lovisa is fast-fashion Retail

Lovisa is global, and its growth is infectiously energetic

**Location**:Johannesburg

**POSITION PURPOSE AND EXPECTATION**:
The Regional Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through. This role will look after the **Cape Town** region:

- Effective Store visits. Evaluate the performance of the Store Manager, utilizing the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
- Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team.
- Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
- Reduce unnecessary costs, through effective rostering - the right people at the right time.
- Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practice.

**To be successful in this role you will have**:

- 3 years or more experience in a management position within a Retail or Customer/Sales focused industry
- Proven ability to multi-site manage in a fast paced, high-volume environment
- Demonstrated understanding of Customer experience and continually improving this to achieve results
- Flexibility and desire to travel interstate and/or internationally based on the needs of the business

**Skills,**knowledge and personal qualities required**:

- Personable, approachable and a great coach. Be there for your Team.
- Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers.
- Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions
- We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world._
- We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world._

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