Retail Operations Manager

1 week ago

Midrand, South Africa Fidelity Services Group Full time

With a focus on providing exceptional customer service and delivering high-quality products to our customers. We are seeking a driven and experienced Retail Operations Manager to oversee and manage our retail operations.

Job Responsibilities:

- Oversee and manage all retail operations, including inventory management, store layout, and employee scheduling.
- Develop and implement strategies to increase sales and improve profitability.
- Train and supervise retail staff on sales techniques and customer service.
- Ensure compliance with company policies and procedures.
- Monitor and analyze sales data to identify trends and opportunities for improvement.
- Collaborate with other departments to ensure a seamless customer experience.
- Manage store budgets and expenses to ensure profitability.
- Handle customer complaints and resolve issues in a timely manner.
- Stay up-to-date on industry trends and best practices to drive continuous improvement.

Qualifications:

- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail operations management.
- Strong leadership and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficient in Microsoft Office Suite and retail management software.
- Knowledge of inventory management and merchandising techniques.
- Excellent problem-solving skills and attention to detail.
- Experience working in a retail environment with a track record of success.

If you are a motivated and experienced retail professional who is passionate about delivering exceptional customer service and driving sales, we would love to hear from you. Join our team and help us bring our retail operations to the next level

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