Senior Receptionist

1 week ago


Cape Town, South Africa Nauty 40 Full time

**We’re Hiring**
Are you a confident, capable, and service-oriented professional looking for a dynamic front-of-house role? We are seeking an experienced **Senior Receptionist** to be the welcoming face of our business. This is more than just a front desk position - you will lead a small team, handle client interactions with finesse, and ensure smooth daily operations.

**Key Responsibilities**:

- Greet clients and visitors with warmth and professionalism
- Manage a small front desk team, providing leadership and direction
- Prepare and serve drinks to clients in line with hospitality standards
- Handle payments accurately, including cash and credit card transactions
- Perform end-of-day cash up and ensure financial records are balanced
- Maintain the reception area’s cleanliness and presentation
- Handle unexpected or unusual client requests with discretion and creativity
- Remain calm and composed under pressure and in challenging situations
- Coordinate appointments, answer phones, and provide general administrative support

**Key Requirements**:

- Proven experience as a receptionist or in a front-of-house/customer service role
- Experience managing or supervising a team is essential
- Confident using card machines and handling cash
- Able to perform daily cash-up duties with accuracy
- Excellent communication and interpersonal skills
- Ability to multitask, stay organized, and work under pressure
- Friendly, proactive, and solutions-oriented attitude
- Hospitality skills, including drink service, are a strong advantage

**Job Type**: Part-time

Pay: R1 800,00 - R2 700,00 per week

Expected hours: 28 per week

Work Location: In person


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