Waitron

7 days ago

Cape Town, South Africa Charles Hope Apartments Full time

_At Charles Hope, we provide premium serviced apartments designed for business and leisure travelers who value comfort, flexibility, and high-quality experiences. _

Do you enjoy being part of a crew that offers refined service to guests and transforms every meal into a memorable experience?

We’re recruiting for a **Charismatic Waitron** with great wine pairing knowledge and superb people skills to be part of our FOH team.

**What You’ll Do**
- Welcoming guests and direct them to their seating
- Knowledgably of menu and ability to introduce it with great articulation
- Highlight any chef specials for the day if there is
- Recommending wine pairings to enhance each dish, backed by engaging stories about region, producers and flavor journeys
- Collab on a regular with sommeliers or chefs to ensure the right pairing is offered
- Taking down accurate orders and attending to any special dietary needs
- Communicate with guests about meal availability and waiting times
- Manage the flow of service with great timing
- Ensure tables are neatly and correctly set
- Check in with guests to ensure satisfaction during their meal, handle inquiries and escalate as needed, whilst maintaining good service
- Knowledgeable with POS

**What We’re Looking For**
- Hospitality certification
- 1-year relevant experience
- Strong service-oriented individual with great wine pairing knowledge
- Able to handle irate customers and working well under pressure
- English speaker

**What’s On Offer**
- Competitive salary + R2000 Medical Aid Contribution
- Career growth in a **fast-growing hospitality brand**
- Dynamic, supportive, and forward-thinking environment

Join us in shaping a hospitality experience where **great stays meet great dining**.

Pay: R11 000,00 - R12 000,00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Fine Dine Waiting: 1 year (required)

**Location**:

- Cape Town, Western Cape (required)

Work Location: In person

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