Junior Compliance Administrator 12-month Fixed-term

1 week ago

Port Elizabeth, South Africa Masthead (Pty) Ltd Full time

_At Masthead, our passion is keeping businesses in business. As a national supplier of risk management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can only be achieved through the calibre of people we employ - people who are client focused, set themselves high standards of delivery and have a willingness to go the extra mile. We believe in giving people the opportunity to take ownership of their roles. What we are looking for is someone with innovative thinking, unconventional ideas and a can-do attitude. _

***

As part of our ongoing commitment to enhancing operational efficiency and centralising compliance functions, we’ve established a Virtual Compliance Monitoring Hub based in Gqeberha, supporting our operations across South Africa. This Hub plays a pivotal role in delivering high-quality, remote compliance support by reviewing client documentation and call recordings particularly in areas related to advice and direct marketing practices.

This is an exciting opportunity for someone looking to start or grow their career in the compliance field, contributing to a centralised national resource that supports the delivery of consistent, high-quality compliance oversight across the business.
- Please note only applicants who meet these requirements will be considered for this position._

**DUTIES AND RESPONSIBILITIES**
- **Remote Monitoring Support**_
- Perform large-scale remote monitoring of client files across corporate environments.
- Review documentation to ensure compliance with FAIS, FICA, and POPIA.
- Sample and evaluate recordings of advice and direct marketing calls.
- Record findings in structured formats for review by senior compliance officers.
- **Reporting & Administration**_
- Maintain monitoring results in internal systems with precision.
- Compile summary reports with well-supported findings.
- Assist in drafting feedback documentation and ensuring internal deadlines are met.
- **Operational Support**_
- Provide administrative support to the Gqeberha office and national compliance team.
- Support internal communication tracking, filing, and data management.
- Offer ad hoc assistance during compliance audits and special projects.

**MINIMUM REQUIREMENTS - QUALIFICATIONS & EXPERIENCE**
- Tertiary qualification in one of the following fields (advantageous): Financial Planning, Law, Business Economics or Business Administration,
- 0-2 years of experience in an administrative, compliance, legal, or financial services environment (advantageous, but not essential)
- Familiarity with compliance frameworks or financial regulations (beneficial)
- Strong computer literacy, especially in Microsoft Office (Word, Excel, Outlook)
- Familiarity with South African financial regulations (FAIS, FICA, POPIA) is advantageous.

**COMPETENCIES AND SKILLS**
- A good working knowledge of compliance legislation, namely FAIS and FICA.
- Strong analytical, problem-solving, and business advisory skills.
- Strong attention to detail and accuracy in compliance work
- Understanding and knowledge of risk management principles.
- Exceptional verbal and written communication skills.
- Ability to work under pressure, independently, and as part of a team.
- Proficient presentation skills.
- Ethical, professional, and client-focused approach.
- Masthead is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions. _

**Job Types**: Temporary, Temp to perm
Contract length: 12 months

Work Location: In person

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