Front Desk Coordinator/admin Required in Beauty Retail Sector

2 days ago


Cape Town, South Africa Sorbet The Point Full time

Front Desk Administrator required for a busy beauty salon in Sea Point

**Requirements**:

- Proven background as a Beauty Industry Front Desk Coordinator **or similar**:

- **Exceptional communication and people skills**:

- Must be organization and admin orientated and be able to multitask
- **Knowledgeable about beauty products, treatments, and current industry trends**:

- Comfortable at utilising salon or spa management software **or** eager to acquire the skill
- **Upbeat/Happy attitude with a genuine passion for providing outstanding customer experiences**:

- Comfortable thriving in a dynamic, fast-paced work setting
- **Adaptable to varying work hours, including weekends, evenings, and public holidays**

Work Responsibilities:
1. Welcome all guests to the store by displaying a friendly, warm and professional attitude (Make eye contact, acknowledge clients even when you are busy, smile)

2. Answer calls in a friendly professional manner.

3. Accurately book appointments and / or handle changes made to appointments

4. Manage customer complaints in a professional manner

5. Manage stock takes and inventory control

6. Manage stock receiving procedures as per Sorbet Franchise Systems Manual.

7. Manage cash takings and daily banking.

8. Complete accurate daily cash-up.

9. Computer Literate

Pay: R8 000,00 - R12 000,00 per month



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