Salon Front Desk Coordinator

2 weeks ago


Cape Town, South Africa Enigma Beauty Clinic Full time

Salon Coordinator – Beauty & Laser Clinic (Claremont, Southern Suburbs) We're looking for an organised, professional, and client-focused Salon Coordinator to join our busy Beauty and Laser Clinic in Claremont. As the first point of contact for our clients, you'll play a key role in creating a warm, welcoming, and seamless experience from the moment they arrive. About the Role You'll oversee the smooth day-to-day running of the salon's front-of-house operations, ensuring exceptional service, efficient scheduling, and strong client relationships. Key Responsibilities Welcome clients with professionalism and warmth, ensuring a premium first impression Manage bookings and appointment schedules across multiple channels (phone, WhatsApp, email) Process payments and maintain accurate administrative and financial records Support therapists and management with daily salon coordination Handle client queries and recommend treatments or products where suitable Maintain a neat, calm, and organised reception area Assist with client follow-ups, stock management, and promotional activities Skills & Attributes Excellent communication and interpersonal skills Strong organisational and multitasking abilities Professional presentation and confident manner Computer literate (experience with salon management software advantageous) Attention to detail and ability to stay composed in a fast-paced environment A proactive, solution-driven attitude and a passion for customer service Previous experience in a salon, spa, or aesthetics front-of-house role preferred Previous experience on ESP will be advantageous Why Join Us We offer a supportive, professional, and nurturing environment where excellence and client satisfaction are at the heart of everything we do. You'll be part of a passionate team committed to growth and high standards of care. Location : Claremont, Southern SuburbsStart Date : As soon as possible If you're passionate about beauty, organisation, and client service, and you thrive in a dynamic environment — we'd love to hear from you. If you do not hear from us within a week, please consider your application as unsuccessful. Job Types : Full-time, TemporaryExperience : Front desk or reception : 1 year (Required) #J-18808-Ljbffr



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