BI Analyst

**Job Overview**:
**Date Posted**: Posted 6 days ago-
**Location**: Umhlanga, Kwazulu Natal-
**Job Title**: BI Analyst- Closes: 19 October 2024**Education Level**: Diploma-
**Job Level**: Intermediate-
**Minimum Experience**: 3 - 5 Years**BI Analyst position available in Umhlanga, Durban.**:
The role of the Business Intelligence Analyst is to enhance and improve the top-line business understanding and decision-making processes by collecting, analysing, and reporting of data to the various business departments.

**Responsibilities**:

- You must have the ability to create both standardised and custom reports, analyse the data within and report to the business department on the findings.
- Assist in the development of standardized tools, methodologies, and various business processes for the purpose of refining operational efficiency and identifying areas for improvement across business KPIs.
- Possess experience in all stages of BI project work (requirements, design, implementation, testing and deployment)
- Projects will range from small, distinct pieces of work to long term program engagements
- You will be expected to deliver quality work on your assigned projects
- Work with business stakeholders to determine their business information needs and determine the right approach for collecting & presenting data as well as which analytical tool is required.
- Assist with data collection and processing procedures considering the business requirements and data relationships.
- Collect, sort, filter, analyse data and interpret the results to look for patterns and determine if the findings answer the business questions and are accurate.
- Create written reports and/or data visualisations that business stakeholders can use to monitor metrics and make decisions.
- Initiate and drive continuous improvement of all performance reporting in order to better manage the business.
- Provide direction regarding patterns, trends, and market analysis to drive business decisions.
- Writing relational and multidimensional database queries
- Building, implementing and supporting the BI solutions
- Assist in problem resolution to the team through problem research
- Your goal will be to build efficient solutions that solve business challenges in a fast-paced environment
- You will be working with business to understand requirements and deliver solutions
- You will be required to research new technologies from time to time, specifically where they relate to the strategic direction of the business, or a current project
- Translate business needs to technical specifications and deliver on the output
- Debugging, monitoring and troubleshooting solutions
- Analytical mind with a problem-solving aptitude
- You will also be required to perform administrative and other ad-hoc functions as and when required by the team

Minimum Requirements:

- Matric / Grade 12
- Bachelor’s Degree (preferred) or Gen Man 5 (Qualification)
- Call centre
- Minimum of 3 years of experience as an Business Intelligence Analyst or similar position preferred
- Accounting / Finance experience preferred
- Familiarity with reporting in sales, marketing and other operational departments
- Experience in working with the following tools:Microsoft BI Tools (SQL/SSIS/SSRS/SSAS/PowerBI)
- MySQL
- R / Python
- Expert capability in Microsoft Excel
- Knowledge of business processes and functional areas
- Possess experience in all stages of BI project work (requirements, design, implementation, testing and deployment)
- Experience in estimating solution development and delivering solutions against those estimates

**Specific Skills Required**:

- Strong written and oral communication
- Excellent analytical skills
- Strong organisational skills
- Comfortable in a fast-paced, ever-changing environment
- Strong interpersonal skills with the ability to build and maintain professional relationships

**Behaviour and Competencies Required**:

- Enjoys working independently as well as within a team environment
- Ability to coordinate and manage simultaneous data requests
- Problem solving and follow through
- Pragmatic and thorough
- Self-starter who takes ownership
- Outcomes orientated
- Adaptability and flexibility in deliverables
- Able to work under pressure
- Proven abilities to take initiative and be innovative
- We are committed to providing equal opportunities to all applicants from diverse backgrounds.