Senior IT Specialist, Parcel Platform Configuration

18 hours ago

Kempton Park, South Africa DSV Full time

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Senior IT Specialist, Parcel Platform Configuration
Time Type: Full Time

**Main Purpose of the Role**

The purpose of the position is to help implement and manage all operational transport management activities in South Africa’s parcel delivery business on BluJay with a specific focus on financials and data analysis.

The engagement will focus on the implementation of the solution in alignment with the BluJay Parcel Programme’s scope and timelines as well as to be responsible for the long-term management and maintenance of the solution. Furthermore, there will be a big focus on the integration of new business units (incl. acquisitions) into the platform.

The role will be responsible for the definition, implementation and management of configuration on BPP to meet business requirements. The primary focus of the role include:

- System configuration for business processes
- Analysis, monitoring and maintenance of data within the system
- Support for reporting and data extracts from the TMS
- Testing and support of customer integrations

The position should understand the business requirement and transport process flow and align the BPP’s configuration to fulfil the need whilst ensuring standardization of processes, data and systems.

The role will be responsible to ensure that every aspect of the BPP works in accordance with business expectation, either by configuration of the product or management of business expectation.

The role will also be expected to support testing efforts in alignment with the standards setup of the solution.

**Job-Related Requirements**
- 5+ years’ experience in the transport industry
- 5+ years in IT as either a developer, configuration specialist or systems analyst or a similar role with a business relationship management and/or data analysis focus.
- Solid SQL experience
- Solid Excel experience, specifically wrt data analysis and presentation.
- Understanding/ Experience in working and creating process flows and data diagrams

**Tertiary Qualification(s)**
- 3 year tertiary qualification, degree or diploma in IT and / or Industrial Engineering - Essential

**Computer Literacy Level**
- MS Word, Excel, PowerPoint & Outlook - advanced

**Additional Computer Skills**
- Microsoft Excel
- PL/SQL or T-SQL.
- Oracle SQL
- Any TMS product

**Duties and Responsibilities**
- Understand and configuration of operational processes
- Understand and configuration of financial processes
- End to end ownership of processes in the BPP solution
- Perform QA/ UAT tests on configuration
- Engage with stakeholders to source requirements
- Engage with stakeholders to ensure alignment on output (stakeholder management)
- Engage with Vendor where needed for support of the product
- Documentation of configuration in standard defined methods
- Serve as support to business on the use of the BPP
- Support on business visibility of the BPP and data within it, including but not limited to data reconciliations and in-depth data analysis.

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