Technical Analyst

Job Title: Technical Analyst (Junior)

Location: South Africa

Role Description

Technical Analyst is part of a specialized division within FNZ's Delivery team, dedicated to providing consulting services to both new and existing customers. As a Technical Analyst, you will play a pivotal role in providing expertise in various areas including:

- Staying updated on current trends and future directions within the local asset management industry.
- Presenting and explaining existing FNZ capabilities.
- Defining, challenging, and controlling project scope.
- Documenting customer business outcomes to create requirements, solution designs, and Joint Target Operating Models.
- Providing support for business transformation and consultancy services.
- Offering regulation advice and ensuring platform compliance.
- Conducting customer training programs and facilitating knowledge transfer.
- Collaborating closely with Delivery Manager (Scrum Master), Solution Consultant (Product Owner) and Developers.
- Conducting technical reviews.
- Conducting Quality Assurance including testing.
- Analyse internal and external data including how it is used or need to be conformed to be used within the current internal system.
- Provide solutions and verifying defects.

This role demands individuals who:

- Are consistently focused on perfection, solutions and execution.
- Can navigate complex problems and environments.
- Possess strong technology, analytical, and data interpretation skills.
- Take ownership of outcomes on behalf of customers.
- Are comfortable with high levels of customer and stakeholder interaction and management.

Team Responsibilities

The Transfer Agency Development team is responsible for providing high-value services to FNZ's existing and potential customers. This includes system configuration and updates. Implementing FNZ Solution process for existing implementations, contribute to writing stories to high standards, supporting sizing, and implementing new projects, and carrying out various consulting assignments for both existing and new customers.

Specific Role Responsibilities
- Provide leadership and support for your aligned FNZ client project.
- Work with customers to define propositions and product requirements.
- Have a full understanding of the Target Operating Model.
- Be an expert in the Model Wealth Solution.
- Document bespoke customer requirements.
- Provide training programs and consultancy services.
- Ensure compliance with regulatory requirements.
- Strive to be an SME (Subject Matter Expert) in the Transfer Agency market in which FNZ operates.

Experience required

Preferred Industry Knowledge:

- Experience in consulting, technical analysis roles.
- Knowledge of investment/wealth/Unit Trust and/or pensions products.
- Expertise in the functional areas of the FNZ domain.
- Understanding of regulatory environment and change requirements.
- At least 2 years wealth management industry experience.

Required Knowledge & Skills:

- 1st class degree or equivalent experience.
- Ability to establish an environment of continuous improvement.
- Confident and able to take initiative in a client
- and delivery-focused environment.
- Independent, self-directing, and delivery-focused working style.
- Superior analytical thinking.
- Commercially aware.
- Strong (hands on) in SQL and stored procedures.
- Proven track record in Agile methodologies.
- Azure DevOps, Confluence or Jira experience.
- Intermediate computer skills (Strong in Excel).
- Excellent organizational, administration, and time management skills.
- Good team communication skills, both internal and external.
- Highly developed written and oral communication skills.

About FNZ

FNZ is a global FinTech firm, transforming the way financial institutions serve their wealth management customers. We partner with banks, insurers and asset managers to help people achieve their financial goals through our unique combination of technology leadership, innovation and asset servicing.

Our services enable our clients to provide best-in-class wealth management solutions to financial advisers, end-investors and the workplace. We pride ourselves on creating solutions that are flexible, transparent and scalable, reflecting the latest market, demographic and regulatory trends worldwide.

FNZ has experienced exceptional growth in the past decade, both in terms of assets-under-administration and through the substantial expansion of our international footprint.

Today, we are responsible for over £700 billion in assets-under-administration, held by around 12 million customers of some of the world’s largest financial institutions, including Aviva, Barclays, BNZ, Generali, HSBC, Lloyds Banking Group, National Australia Bank (NAB), Quilter, Santander, UOB, Vanguard, and Zurich.

In total, FNZ partners with over 150 financial institutions across Europe, Asia Pacific, South Africa and North America and we employ around 3,000 people worldwide.

The company is owned by a c