Group Conduct Risk Manager

**Requisition Details & Talent Acquisition Contact**
- REQ 128378- Tshego Semenya**Cluster**
- Group Risk**Career Stream**
- Enterprise Wide Risk Management

**Leadership Pipeline**
- Manage Self: Professional

**Position**
- Group Conduct Risk Manager**Job Purpose**
- To monitor the implementation of the Conduct Risk Management Framework and related Frameworks and Policies in Nedbank and its subsidiaries to comply to market conduct principles and ensure alignment to international best practice. To provide conduct risk expertise; advice; assistance; consultancy services and general support required for governance; policy; process and procedural matters or issues for all risk related services. To play an oversight role across the business clusters to ensure effective implementation, maintenance, oversight, assurance of and reporting on market leading best practice in Market Conduct Risk Management for the benefit of all Nedbank Group stakeholders**Responsibilities**:
**Built and maintained stakeholder relationships**
- Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on conduct risk management practices.
- Ensure continued satisfaction of stakeholders by meeting turnaround times for requests and identifying and addressing issues or concerns through the provision of risk advice.
- Engage with stakeholders to obtain an understanding of the cluster conduct risk profile in order to ensure risks are managed appropriately.
- Facilitate collaboration between stakeholders by identifying and addressing issues to ensure optimised conduct risk practices implemented across stakeholder groups.
- Collaborate and maintain relationships with all stakeholders (internal team, business stakeholders and other Group stakeholders).

**Managed own career**
- Identify training courses and career progression for self through input and feedback from management to improve personal capability and to stay abreast of developments in field of expertise.

**Improved processes and culture**
- Influence Nedbank culture to ensure that the focus on conduct risk management, communication and awareness, influencing the way Nedbank thinks, behaves, operates, develops strategy, sets targets and incentives, monitors and reports progress, and engages with clients.
- Create, promote and embed a culture of conduct risk management by providing conduct risk training interventions and awareness.
- Participate in Nedbank Culture building initiatives contributing to a culture conducive to the achievement of transformation goals.
- Participate and support corporate social responsibility initiatives for the achievement of business strategy (eg.Social responsibility, Nedbank Green Strategy).
- Identify opportunities to influence the improvement or enhancement of business processes and methodologies by researching and recommending improvement initiatives and effective ways to operate and add value to Nedbank.

**Job Responsibilities Continue**

**Conduct risk management**
- Engages with, assists, supports and provides second line-of-defence (2B) oversight of conduct risk across the organisation to elevate risk management to Nedbank Group standards.
- Ensure that the Clusters have Market conduct policy embedded; operationalised and implemented within the business and provide advice and guidance to mitigate conduct risks.
- Analyse and provide oversight of conduct risk exposure that have crystallised and those that are emerging or potential within respective Cluster to Group Executive and Board.
- Review and input on conduct risks/issues stemming from assurance providers, annual plan, engagements and outcomes of reviews
- Deliver on the Group Conduct Risk Management strategies and annual business plans aligned to regulatory requirements (CoFI, Conduct Standards for Banks, Financial Sector Laws) and take corrective action, where necessary.
- Provide input into the enhancement of Conduct Risk Management associated Conduct Risk Framework, methodologies, policies, processes and provide guidance through research in order to address conduct risk challenges in Nedbank and its subsidiaries.
- Monitor and track Conduct Risk Appetite in line with the Conduct Risk Strategy.
- Provide support in the Integration of Conduct Risk Management with associated risks such as Credit, Market, Business and Strategic risks (management)Improve the effectiveness and relevance of internal and external loss conduct risk data through the analysis, interpretation and increased usage of conduct risk data elements, metrices and benchmark against international best practice for improved conduct risk practices.
- Review outcome of conduct risk practices of stakeholders by analysing, reviewing and assessing internal controls presented as mitigants.
- Monitor and analyse major conduct risk losses and control breakdowns through the facilitation of root cause analysis conducted by stakeholders and recommend appropriate