Retail Category Manager

2 weeks ago

Midrand, South Africa Colgate-Palmolive Full time

No Relocation Assistance Offered
153168 - Midrand, Gauteng, South Africa

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions

If this is how you see your career, Colgate is the place to be

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you want to work for a company that lives by their values, then give your career a reason to smile...every single day.

**Key Responsibilities**:
**1. Deliver retail category development services**:
**Getting ready**:

- Define what the RCD services will look like and develop road-map for service delivery (which service to whom, when) - to be updated annually
- Understand the role of the category within all REs (one way) and priority customers (two way)
- Gather and document customers’ category strategies and KPIs (for 2-way customers)
- Master information from Global Sites (e.g. Planet Retail, CP Customer engagement center & e-guidebooks)

**Develop and deliver two-way services**:

- Identify 2-way customers’ category challenges and articulate questions to understand the “why”
- Work with the Insight team to develop the insights and opportunity. Work with RE Managers, Marketing and Insights team to ensure allocation of resources / budget.
- Develop retail category strategy (using the Category Strategy blueprint)
- Ensure development of solutions that increase category growth opportunities for all REs (one way) and priority customers (two way),
- Develop Recommended Assortment and Planograms
- Coordinate cross-functional team to develop category solutions (e.g. Shopper programs, potential breakthrough initiative)
- Coordinate a Customer-CP RCD Workshop
- Responsible for the quality of CP’s Category Review process and output.
- Supervise Category Review outcomes and communicate to commercial organizations.
- Supervise and share with customer category results of agreed solutions
- Market RCD services with customer (including Senior Management)

**Develop and deliver one-way services**:

- Develop “Ideal Store” recommendation for priority categories
- Develop and deliver training to CP team for “Ideal Store” implementation
- Monitor implementation and results and cascade to commercial team

**2. Share category knowledge internally**:

- Build category knowledge bundle for internal use (incl. CP Category Strategies)
- Develop and deliver internal category mentor sessions to disseminate category knowledge (annual) and retailers’ perspective
- Provide input to annual commercial planning by highlighting category dynamics and opportunities by RE / customer, including category promotion learning, ASP trends, category portfolio opportunities etc.

**3. Drive retail category focus internally**:
**Retailers’ category challenges & strategies**
- Share two-way customer category challenges / opportunities and retail category strategies (blueprint) with the commercial team (gaining customer’s approval where required by confidentiality agreements)

**Customer Category Profitability**
- Supervise Retailer category/brand profitability where possible for each RE/Customer
- Identify ‘at risk’ brands, forms, sizes where there are gaps vs category average performance and average customer margins
- Develop CP Customer margin targets. Ensure commercial strategies are developed to achieve targets by systematic NPD, Re-launches, Resizing, Mix, etc.

**Gtm/npd**
- Provide key inputs to Commercial team for all New Product development & new projects
- Develop Category based plan by RE for customers’ presentation.
- Provide anticipated trade acceptance for new products at product concept stage.

**3. Key contacts**
- The RCD Manager must develop positive relationships with Insight, Marketing, CDT’s, REMs, Finance & CS & L team.
- To better align to our customers they must spend time with CDT’s & Customers where appropriate. This would include quarterly store visits.

**Required Qualifications**:

- A Bachelor's degree
- Minimum 2 Years of related Commercial experience in either Marketing or Customer Development

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Colgate-Palmolive is a leading global consumer pro

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