Human Resources Business Partner

**About TFG**:
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that **Inspire our Customers to live their Best Lives**and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

**About the Brand/Division**:
The HRBP is responsible for leading HR projects and initiatives, delivering efficient first-time call resolution, and providing superior service and excellent employee experience. They manage talent acquisition, employee relations, and training and development, ensuring adherence to policies and procedures. Additionally, they assist line managers and employees with effective utilization of self-service options, maintain employee data and reporting, and engage with business and data across stacks to deliver the strategic objectives at the DC.

**Key Responsibilities**:

- Advise, coach, and guide managers and employees on HR Processes
- Support line managers in coordinating ER matters and ensure alignment with SLA
- Co-ordinating the delivery of Wellness programmes
- Support recruitment and selection
- Driving engagement through employee representatives and various initiatives.
- Compilation of Monthly HR reports.
- Liaise with the Fuse on queries/themes/escalations specific to the business
- Ensure execution/feedback/investigation of HR actions aligned to strategic objectives in the DC

**Qualifications and Experience**:

- A National Diploma or Degree in HR, Industrial Psychology, or related degree (essential)
- 2 - 3 years’ experience in HR or a similar role
- Cross-function HR knowledge

**Skills**:

- Excellent communication and interpersonal skills
- Excellent verbal reasoning
- Written communication skills
- Working knowledge of HR systems and MS Office
- High attention to detail, accuracy, and a methodical approach
- Strong problem-solving abilities
- A strong customer-centric approach with a high-service delivery mindset
- A professional approach with a solution focussed orientation
- The ability to work independently and team orientated
- The ability to work in a pressurised, high-volume environment
- Adaptability in a constantly changing environment

**Behaviours**:

- Demonstrated knowledge of and skill in adaptability, decision making, interpersonal relations, problem solving, teamwork & written communication
- Comfortable and effective influencer.
- You need to be flexible as the environment is very dynamic and priorities can change.
- Inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Creates an environment that fosters and nurtures a culture of creativity which drives success
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Effectively adjusts their behaviour, approach, and decision-making based on the situation
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Leverages new technology to enhance productivity, improve problem solving, and support business growth

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