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Client Relations Consultant

2 weeks ago

Cape Town, South Africa Sable International Full time

Sable International Forex SA is a foreign exchange intermediary offering foreign exchange and exchange control services to companies and private clients. We’re recruiting for a Client Relations Consultant. If you are energetic, ambitious, enjoy interacting with clients and looking to develop your career we offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

**You’re perfect for this position if you**:

- Have previous experience working in foreign exchange or exchange control
- Have an excellent command of the English language
- Are able to engage professionally with international clients both telephonically and through written communication
- Are methodical, patient, reliable and efficient, with good attention to detail
- Have great organisational skills and work well in a high-pressure environment
- Have strong communication, interpersonal and customer service skills
- Are computer literate, particularly in MS Excel, Word, and Outlook

**Your role and responsibilities**:
Among other tasks, your main responsibilities will include:

- Implementing and maintaining an efficient client process flow
- Reviewing registration documents from clients and liaising with clients to ensure the documentation submitted is compliant in accordance with SARB & FICA regulations
- Ensuring internal programs are updated as per client records, documents, and communication
- Assisting the introducers and brokers with client documentation and accounts
- Cross-selling our forex services to related businesses within the group
- Managing an active, central client mailbox
- Developing and maintaining strong working relationships with colleagues, different product providers, introducers, banks, and clients

**Would you like to apply?**

**About Sable International**

The forex team is a division of Sable International which offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.

The staff in our Cape Town, Durban, Johannesburg, London, Lisbon, Melbourne, Nigeria, Uganda, Zambia, and Zimbabwe offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

**Job Types**: Full-time, Permanent

**Salary**: R17,000.00 - R22,000.00 per month

Application Question(s):

- Have you worked within a foreign exchange or exchange control environment?

License/Certification:

- RE1 or RE5 qualification (preferred)