Call Centre Manager

**KEY PERFORMANCE AREAS**: Provide a call centre service in accordance with the Compliance Contact Centre manual and standards; Administer the compliance query process in accordance with the set procedures; Respond to general compliance, registration and reporting related queries; Develop an understanding of various supervised institutions and sectors...

Gauteng, Pretoria East - R 15 000 - R 20 000 (Negotiable)- Well established law firm in Pretoria East is looking for a Call Centre Manager to join their team **Minimum requirements**: - Grade 12 - Experience working in a Legal Call Centre - Experience dealing with Banking Recoveries - 1 Year Plus experience being in a Managerial Role over Call Centre...

A leading company in the automotive sector is looking for a dynamic and results-driven Call Centre Manager to lead our fast-paced, high-energy call centre team in Silverlakes, Pretoria. This is an exciting opportunity for a resilient and innovative leader to drive sales, performance, and customer satisfaction in a goal-oriented environment.Key...

Key Responsibilities:Team Leadership & Performance ManagementLead and manage a team of 40 call centre agents, including 3 team leadersDrive a positive, high-performance culture that fosters motivation and accountabilityImplement and track KPIs to optimize performance and achieve business objectivesMonitor, evaluate, and improve team productivity and service...

Job SummaryAt Treetop Talent, we are seeking a seasoned Call Centre Operations Manager to join our team. This is an exciting opportunity for a highly motivated and experienced professional to lead our call centre operations and drive exceptional customer service standards.The successful candidate will be responsible for managing a high-performance call...

Call Centre Management Executive Job DescriptionWe are seeking an experienced Call Centre Management Executive to join our team. The ideal candidate will have a proven track record of driving operational efficiency and making measurable impact in the contact centre.Main ResponsibilitiesDrive operational efficiency through strategic planning and effective...

Hello Group Recruitment is looking for a skilled Call Centre Operations Manager to join our team.This role plays a vital part in ensuring the smooth operation of our Call Centre, providing exceptional customer service, and driving business growth.The successful candidate will have a proven track record in Call Centre management, a strong understanding of...

Job OverviewTreetop Talent is seeking a skilled Call Centre Management Professional to lead our Elandsfontein operations. As a key member of our team, you will be responsible for driving high-performance call centre outcomes.This exciting opportunity offers the chance to work in a dynamic environment, developing and implementing strategies to deliver...

Our client in Pretoria works in the financial services industry - they would like to appoint 4 Call Centre Agents to sell their insurance related products. The ability to commute on a daily basis to and from work and to be punctual and adhere to the normal office working hours is very important. One year of Call Centre Agent experience is required, while...

Our client in Pretoria works in the financial services industry - they would like to appoint 4 Call Centre Agents to sell their insurance related products. The ability to commute on a daily basis to and from work and to be punctual and adhere to the normal office working hours is very important. One year of Call Centre Agent experience is required, while...

**Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.** - **Grade 12 and;** - **Formal Training or...

A well-established organization in** PRETORIA **is seeking a **Call Centre Agents** **to join their team **Salary will be discussed in the interview.** **Qualifications and Experience**: - Call Agent or equivalent position: three (3) years of Call Centre industry experience. **Technical Skills** - Exceptional knowledge of MS Office full package - Good...

Job SummaryMedipost Pharmacy seeks a skilled Call Centre Expert to handle inbound and outbound calls, provide customer service, and resolve queries efficiently. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.Key Accountabilities:Customer Service: Deliver...

About This OpportunityWe are seeking a highly motivated and experienced Performance Driven Contact Centre Executive to join our team at Network Recruitment. As a key member of our organization, you will be responsible for driving KPI performance and operational excellence in our call centre.Key AccountabilitiesDrive KPI performance and operational excellence...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

**Relationship Manager** **Introduction**: A medical technology company situated in Pretoria is seeking a dynamic Call Centre Agent with 2-5 years of experience to join their team. **Job purpose**: Responsible for telephonic sales and handling customer issues pertaining to the sales of hearing aids within the **United States** market. The role will...

**Relationship Manager** **Introduction**: A medical technology company situated in Pretoria is seeking a dynamic Call Centre Agent with 2-5 years of experience to join their team. **Job purpose**: Responsible for telephonic sales and handling customer issues pertaining to the sales of hearing aids within the **United States** market. The role will...

Call Centre ManagerWe are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein.Job PurposeManages and builds a high-performance call centre of CLO's with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external...

At Network Recruitment, we are seeking an experienced Call Centre Operational Lead to drive KPI performance and operational excellence in our dynamic contact centre.Key Responsibilities:Recruit, train, coach, and lead a team of Call Centre AgentsAnalyse call centre data to improve service delivery and efficienciesHandle escalations, coach teams through...

Call Centre Staffing is seeking a Store Management Professional to join our team at our Mall of Africa store. The successful candidate will be responsible for leading a sales team and contributing to driving sales growth and maximizing revenue opportunities.About the Role:This is an exciting opportunity to develop your leadership skills and make a real...