Traffic Co-ordinator

SplashOut has an exciting opportunity available for a Traffic Co-ordinator (Print) to be based in Umhlanga, Durban. The successful incumbent will oversee the efficient flow of work from account services through the creative and production departments. This position includes monitoring workloads, creating project schedules, maintaining job files, conducting traffic meetings, and tracking and updating project statuses timeously. This position is also responsible for scheduling, production and on-time delivery of all agencies creative and production department work and vendor relations. This person must have excellent communication skills, time-management and decision-making skills, an eye for detail, a positive, collaborative attitude and a flexible team-oriented approach to working with others.

**Minimum requirements**:

- 2-3 years’ experience in the role in the Print Industry.
- Valid Driver’s license.

**Responsibilities**:
**Financial Metrics**
- Identifying weakness accompanied timeous corrective action.
- Creation & Review of daily, weekly, monthly reports.
- Ensuring effective communication across all departments
- Satisfactory meeting of customer deadlines.
- Bachelor’s degree in marketing, business, communications, or related field.
- Sound knowledge of project management software.
- Proven experience developing schedules and timelines for projects.
- Excellent interpersonal and communication skills.
- Detail-oriented.
- The ability to multi-task.
- The ability to work in a high-pressure environment.

**Operational**
- Previous traffic management skills a must, agency experience a plus.
- Serve as a liaison across multiple departments, maintaining regular contact with all through clear, effective communication.
- Create and manage project schedules, prioritizing work and scheduling reviews.
- Track and resolve issues and know when to escalate and prioritize.
- Track, manage, and allocate resources for creative projects.
- Work closely with account and creative leaders to plan for and resource upcoming projects.
- Serve as quality assurance, proofing creative at every stage in the process.
- Recognize inefficiencies within the workflow process and make recommendations to resolve.
- Be creative, resourceful and detail-oriented; must multi-task and prioritize with ease in a fastpaced, deadline-driven environment.
- Ensures all artwork is proofread, both before submission to the client, and prior to use or publication.
- Verifies that all material is properly signed off/approved by account executive and client.
- Have a willingness to jump in and help where needed within the agency.
- Identifying opportunities to adjust and revise work processes in order to increase efficiency.
- Conducting daily meetings to ensure that staff is aware of looming deadlines.
- Preparing daily priority lists, weekly project status reports and project budgets.
- Regularly tracking and updating project statuses.
- Developing work schedules for various departments to ensure that projects and processes are on schedule.
- Communicating potential problems to project teams and recommending solutions.
- Creating timelines, instructions, and breakdowns for future projects.
- Informing project teams of any updates and changes as and when they occur.

**People**
- Sourcing of training as and when needed for self & staff.
- Formal setting up of individual staff meetings (Initial meeting to layout the KPIs, quarterly tracking meeting, half year review, quarterly tracking meeting and year-end review.
- Adequate recognition of staff efforts.
- Sustainable morale and team building.
- Induction and comfort or new team leaders.
- Implementation of HR initiatives.
- Monitoring of employee productivity.
- Effective & Appropriate communication with all team members, departments and suppliers.

**Compliance, risk and quality**:

- Legal agreements in place with all customers/suppliers.
- Creating, maintaining and enforcing company policies and procedures.
- Ensuring that we adhere and meet customer expectations.
- Compliance with relevant laws and regulations.
- Intense focus on Health and Safety.

**Growth and new markets/products**:

- Customer relationship management & driving sales to customers.
- Identifying new business and new products.
- Development of existing business and products.
- Assist with company projects.
- Informing customers of new products, specials and any company news.

**Skills and competencies**:

- Good communication and interpersonal skill
- Strong attention to detail
- Must be result driven
- Ability to manage multiple projects
- Team player and ability to show initiative at all times
- Ability to work under pressure and still produce quality results timeously

Please note that only team members who meet the stipulated minimum requirements will be considered.