Sales Operations Manager

1 week ago

Johannesburg, South Africa Progressive Edge Full time

Sales Operations Manager (SaaS)
Jhb Hybrid
About the Company
The Role
We are looking for a Sales & Marketing Operations Manager, who can design, build out, and manage the operations tech stack from lead to closed deals. Great sales and marketing require great technology and operational support - they will turbocharge the team by providing that support.
Reporting directly to the Head of Sales, they will work closely with the entire revenue team - marketing, sales orgs, and post-sales customer success - to optimize our processes from start to finish. Your work will enable each team member to get more done each day, focusing on the work that matters most to their success. You will lead the sales and marketing orgs into the next phase of growth by ensuring the team can effectively track and measure the data needed to make better decisions.

**Responsibilities**:
Oversee data and reporting for revenue operations tech stack
Collaborate with sales, marketing, and customer success teams to design and implement technology and operational solutions that drive faster revenue growth
Project manage the rollout of new technology solutions for the revenue org
Support marketing and sales in running building and executing campaigns, conducting A/B tests, and other continuous improvement programs
Design and manage weekly performance reporting to keep marketing and sales teams on track with topline goals
Establish and support processes and best practices for campaign and lead generation reporting
Improve sales forecasting
Act as data integrity lead for revenue ops
Support leadership in quarterly planning, reporting, and board meetings

**Requirements**:
Must-have
Minimum of 2 years in sales or marketing operations role
Experience with marketing and sales technology solutions such as marketing automation, sales automation, CRM systems, sales enablement, and/or prospecting solutions
Ability to manage projects in investigating various sales enablement technologies, decisioning and rolling out. Working with teams to integrate new technologies into the companies existing technology stack
Deep understanding of sales and marketing data and what drives optimal performance
Strong analytic skill set; comfort turning data into conclusions
Ability to work in a fast-paced environment and get things done quickly while still building consensus for important decisions
Experience managing the implementation of a new marketing and/or sales technology solution
Prioritization of great workplace culture; excitement to work closely with a supportive team
Nice-to-have
Experience working in fintech and/or in a smaller company or start-up
An understanding of banking processes
What you need to bring with you
Comfort with uncertainty and the curiosity and drive to figure out solutions and paths forward without complete information and data
Resilience and tenacity to deliver results even when up against a tight deadline
Patience and openness to teach others
The desire to learn and grow
The ability to both share and receive empathetic and open feedback
The desire to seek mentorship to continually improve

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