Debtors Clerk

1 day ago

Pretoria, South Africa Marvel Placement Consultants Full time

**Debtors Clerk**
Our client, a leading insurance company based in Pretoria East is seeking an experienced Debtors Clerk to join their dynamic team. They are looking for a confident and assertive individual with a minimum of 3 years’ experience within a similar role.

**Minimum Requirements**:

- Matric.
- 3+ years’ experience in a similar role.
- Proficiency in Microsoft Office, with advanced Excel skills.
- Essential: Own vehicle and valid Driver's License.
- Beneficial: Previous exposure to the insurance industry.

**Duties and Responsibilities**:
**Debt Collection**:

- Proactively follow up on outstanding invoices and overdue accounts through telephonic and written communication.
- Negotiate and implement payment arrangements with clients in arrears.
- Ensure timely collection of debts to meet company cash flow targets.
- Escalate complex collection matters to management or legal, when necessary.

**Client Relationship Management**:

- Maintain positive and professional relationships with clients to support effective credit control and long-term customer satisfaction.
- Provide accurate account status updates and assist clients in resolving billing or account discrepancies.
- Serve as a point of contact for account queries and ensure that client concerns are addressed timeously and effectively.

**Debtors Book Management and Clean-Up**:

- Conduct a detailed review of the debtors book to identify long-outstanding balances, unallocated receipts, and anomalies.
- Implement corrective actions and reconciliations to clean up aged and disputed accounts.
- Maintain accurate and up-to-date records of all transactions, communications, and follow-ups.

**Client Visits and Meetings**:

- Schedule and attend face-to-face meetings with clients across Gauteng to resolve account issues, reinforce payment terms, and strengthen business relationships.
- Represent the company in a professional manner during site visits and ensure customer satisfaction with service levels related to accounts and payments.
- Prepare and present account statements and reports during meetings as required.

**Data Entry and Record Keeping**:

- Accurately capture and update client payment information, correspondence records, and collection notes on the internal accounting or CRM system.
- Ensure that all documentation related to collections is maintained in accordance with company policies and compliance standards.
- Generate regular reports on collection activities, outstanding debts, and progress toward collection targets.

**Closing Date**:
Submissions for this vacancy will close on 25 June 2025, however you will still have the opportunity to submit your CV for this position till 17 July 2025.

**Please Note**:
**PoPI Act**:
Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive”.

For more information please contact:
**Bianca van Jaarsveldt

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