Logistics/shipping Assistant

Must have own transport
We are on the lookout for a passionate individual to join our team. You will work closely with our Director and help run day-to-day activities such as supervising the movement, distribution and storage of stock in our company. You will also be tasked with planning local and international routes, analysing budgets, and processing local and international shipments. Monthly reports will also be required.
We are looking for someone who communicates well within a small team, enjoys new challenges, is deadline driven and takes initiative in sourcing new and innovative ways to improve their roles within the business. You will also be getting involved with overall strategy and structure development and implementation of campaigns.
The work demands a very professional approach to satisfying our shipping needs plus the ability to multitask.
Company description
Malawi Furniture offers customers high-quality, imported cane products with exceptional customer service and fast shipping times.
This is in relation to various factors including but not limited to:
Shipping and logistics (Basic knowledge of courier booking, returns, labelling, etc.)
Production management and work flow communication.
Walk-in customer service (supplying customers with all relevant information and assistance on products, features, benefits, etc.)
Having own transport is essential.
**We’re offering**:
Experience level of customer service fundamentals.
Training on Malfurn offerings and practices throughout the probation period.
Opportunity to learn about branding and marketing.
Health and wellness in the working environment experience.
**Required**:
Must have own transport.
Relevant degree/diploma (logistics/warehousing).
Minimum three years' experience, which includes stores, warehousing, MRP, stock control in a manufacturing environment.
Takealot, Shopify and Makro fulfilment management experience a bonus.
Minimum three years people supervision or management.
Ensuring all shipments run on time.
Being proactive to avoid delays in the shipment delivery timeline.
Oversee day-to-day activities such as supervising the factory production flow, stock returns/transfers, re-stock planning.
Manage a team of 10 factory staff in terms of weekly expectations set out. This includes ensuring a production schedule is in place that supports what products need to be produced.
Fulfilling customer lead-time orders.
Customer communication of shipments.
**Bonus**:
Booking of product returns.
Packing and labelling.
Liaise closely with operations department regarding material requirements and work flow processes.
Must be a Highly competent individual.
Exceptional analytical skills.
Masterful verbal and written English communication skills with documented portfolio of work.
Must be a people person.
Reliable and responsible.
Active and healthy lifestyle with a fun-loving attitude.
Brilliant eye for detail and highly organised.
The ability to work independently and collaborate with the team when necessary.
Accountable and resourceful.
Multitasking ability and great time management.
Ability to work with tight deadlines and work well under pressure.
Highly focused and takes initiative.
A logical thinker.
A positive attitude.
A degree in communications or marketing a bonus
Fluent in English and Afrikaans.
Masterful verbal and written English communication skills with a documented portfolio of work.
Exceptional customer service and representation of the Malfurn brand.
A positive attitude.
Regular feedback sessions with your director/manager.
Continually engage and communicate with the factory and our team to strengthen relationships.
Keep all administrative work updated.
A willingness to learn and work as part of a team.
The ability to take initiative and think out of the box.
Personal skills/attributes
Must be a people's person.
Very well-groomed and spoken to be the front face of the company.
Must be organised and have the ability to work with tight deadlines and work well under pressure.
Reliable and responsible
Active and healthy lifestyle with a fun loving attitude
Passionate about helping others.
A brilliant eye for detail and highly organised.
The ability to work independently and collaborate with the team when necessary.
Accountable and resourceful.
Multitasking ability and great time management.
Highly focused and takes initiative.
An energetic, motivated, and results-driven individual.
A proactive self-starter with a strong sense of responsibility and professionalism.
Able to take and follow through on instruction.
Must have a high energy level and be prepared to go the extra mile.
Be innovative and show initiative.
Must be professional, punctual, and have a friendly nature.
Have a good relationship - building skills.
REQUIREMENTS