Store Manager

2 days ago

Cape Town, South Africa The Joblink Full time

Contact person for this position:
Rayleen Lentz

**Essential Duties and Responsibilities**:

- Maximize sales and control expenses
- Stock control and stock take weekly
- Complete store operational requirements by:

- Scheduling and assigning employees;
- Following up on work results
- Maintain store staff by recruiting, selecting, orientating and training employees
- Maintain store staff results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
- Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Ensure availability of merchandise and services by approving contracts; maintaining inventories
- Secure merchandise by monitoring security systems and measures
- Protect employees and customers by providing a safe and clean store environment
- Maintain the stability and reputation of the store by complying with legal requirements
- Set up effective marketing displays for the sales floor and store windows
- Manage all controllable costs to keep operations profitable
- Analyze sales figures and forecast future sales
- Analyze and interpret trends to facilitate planning
- Respond to customer complaints and comments
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
- Maintain compliance with all company policies and procedures
- Any other duties as and when may be required by Supervisor

**Minimum requirements**
- 5 years sales experience - High end retailer - Leading a team of 5+ employee’s for 5+ years
- 2 years Asst manager/manager - Solid homeware retail product experience -Visual merchandising experience

**Education**
- Matric
- Tertiary - Business Qualification

**Skills**
- Retail Management - Advanced
- Store sales system - Advanced
- Marketing - Advanced
- Leadership - Advanced - Lead more than one team and to oversee multiple locations
- Accounting and Finance - Advanced - Understand P&L, Finance,, awareness of cutting costs and improving turnover
- Sales - Advanced - Upselling, customer rapport, encourage team.
- Communication - Advanced - Staff, Customers, Centre Management, Senior staff
- Multi-Task - Advanced - Different stores different functions
- Pricing - Advanced - Specific to Company Stock
- Staffing - Advanced - Recruit, discipline, motivate
- Market Knowledge - Advanced - Customers, Competitors, build brand
- Management Proficiency - Advanced - Achieve targets, motivate teams, stock control
- Customer Relationships - Advanced - Constant contact, encourage feedback
- Organise - Advanced - Store appearance, staff, targets
- Budgeting - Moderate - Assist with drawing up budgets and sales incentive

**Traits**
- Able to Motivate Others
- Customer Focussed
- A Quick Learner
- A Team Player
- Adaptable
- Results Driven
- Verbal and Written Communication
- Shows Initiative
- Detail oriented
- Energetic & Engaging

Salary - R 24 000 CTC.

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