Assistant Process Manager

2 weeks ago

Gauteng, South Africa The Foschini Group Full time

TFG LOGISTICS manages and oversees the Distribution Function of the group. Our 8 Distribution Centres (DCs) and management support staff total over 700 employees working to efficiently move stock to stores

**Key Responsibilities**:

- Managing and optimising the entire outbound process.
- Leading and coordinating daily picking operations by ensuring all customer orders and replenishments to stores are fulfilled accurately, timely, and efficiently
- Optimizing Warehouse Operations by implementing best practices for picking processes to enhance productivity and minimize errors
- Identifying areas for improvement and implementing innovative, practical solutions.
- Coordinate with internal teams and transporters to streamline end-to-end processes
- Budget and cost control - including daily optimised workforce planning and scheduling
- Managing, tracking, and reporting on KPIs, not limited to Cost Per Unit, Unit Per Hour, SLA from allocation to dispatch
- Maintain and ensure compliance with Best Operating Practices (BOP) and 6S in your departments and ensure all activities comply with company policies, health and safety regulations, and legal requirements
- People Management and development across the full employee journey

**Qualifications and Experience**:

- A post-matric qualification in Logistics Management/Supply Chain in Management/Retail Business Management/Warehouse Operations Management is advantageous.
- At least 2-4 years of solid management experience.
- At least 5 years industry-related experience
- Experience in working on a Warehouse Management System (experience on Manhattan WMS would be advantageous)
- Working knowledge of MS Office, with a strong MS Excel capability

**Skills**:

- Strong people management skills to ensure that the DC consistently delivers outstanding customer service with highly motivated staff
- Sound accuracy and high attention to detail
- Exceptional communication skills (written and verbal)
- The ability to confidently influence and persuade at all levels to achieve results
- A strong service-orientation, high energy levels and a strong sense of urgency
- A natural aptitude for the management of systems and business processes
- Ability to handle high pressure, stress and multi-tasking

**Behaviours**:

- Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes

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